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Job Details

Listing Concierge Coordinator - Remote

Location
Concord, CA, United States

Posted on
Aug 26, 2020

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:,ActualValueFromSolar:null},{QuestionName:External Title,AnswerValue:Listing Concierge Coordinator - Remote,VerityZone:formtext4,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Employment Type,AnswerValue:Full-time ,VerityZone:formtext16,QuestionType:radio,ActualValueFromSolar:null},{QuestionName:About Us,AnswerValue:u003cp dir=ltr\u003eu003cfont style=font-size:16px;\u003eu003cfont style=color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\u003eu003cspan style=background:white;\u003eu003cspan style=color:black;\u003eRealogy is a global provider of real estate services with a singular mission: We serve agents. This strategy is aimed at growing the base of high-performing independent sales agents at our company-owned and franchisee brokerages, providing services to make them more productive and their businesses more profitable.u003c/spanu003eu003c/spanu003eu003cbr style=font-variant-ligatures:normal;font-variant-caps:normal;orphans:2;text-align:start;widows:2;-webkit-text-stroke-width:0px;text-decoration-style:initial;word-spacing:0px;\u003eu003cbr style=font-variant-ligatures:normal;font-variant-caps:normal;orphans:2;text-align:start;widows:2;-webkit-text-stroke-width:0px;text-decoration-style:initial;word-spacing:0px;\u003eu003cspan style=color:black;\u003eu003cspan style=background:white;\u003eu003cspan style=font-variant-ligatures:normal;font-variant-caps:normal;orphans:2;text-align:start;widows:2;-webkit-text-stroke-width:0px;text-decoration-style:initial;float:none;word-spacing:0px;\u003eWhile you won’t see our name on For Sale signs, you will see those of our industry-leading brands: Better Homes and Gardens Real Estate, Century 21, Citi Habitats, Climb Real Estate, Coldwell Banker Real Estate, Corcoran, ERA Franchise Systems and Sotheby’s International Realty to name just a few. Our four business units work together to provide a full-service solution to meet the needs of agents and their homebuying clients, from the initial listing until the keys are turned over.u003c/spanu003eu003c/spanu003eu003cbr style=font-variant-ligatures:normal;font-variant-caps:normal;orphans:2;text-align:start;widows:2;-webkit-text-stroke-width:0px;text-decoration-style:initial;word-spacing:0px;\u003eu003cbr style=font-variant-ligatures:normal;font-variant-caps:normal;orphans:2;text-align:start;widows:2;-webkit-text-stroke-width:0px;text-decoration-style:initial;word-spacing:0px;\u003eu003cspan style=background:white;\u003eu003cspan style=font-variant-ligatures:normal;font-variant-caps:normal;orphans:2;text-align:start;widows:2;-webkit-text-stroke-width:0px;text-decoration-style:initial;float:none;word-spacing:0px;\u003eRealogy was recently designated au0026nbsp;u003c/spanu003eu003c/spanu003eu003c/spanu003eu003cspan style=color:black;\u003eu003ca href=****style=font-variant-ligatures:normal;font-variant-caps:normal;orphans:2;text-align:start;widows:2;-webkit-text-stroke-width:0px;word-spacing:0px; target=_blank\u003eu003cspan style=color:black;\u003eGreat Place to Work®u003c/spanu003eu003c/au003eu003c/spanu003eu003cspan style=background:white;\u003eu003cspan style=color:black;\u003eu003cspan style=font-variant-ligatures:normal;font-variant-caps:normal;orphans:2;text-align:start;widows:2;-webkit-text-stroke-width:0px;text-decoration-style:initial;float:none;word-spacing:0px;\u003eu0026nbsp;for the second consecutive year, recognizing the company’s commitment to providing meaningful work and an environment where employees can grow and succeed. Realogy has 16,600 offices and approximately 302,000 affiliated brokers and agents worldwide. We’re the leader in residential real estate sales, with $6.1 billion in revenue in 2018, nearly 1.4 million real estate transactions and approximately 16 percent of market share of the U.S. residential real estate market. We’re there to serve agents who help people find and buy houses, move, and finance their dream.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003cbr style=font-variant-ligatures:normal;font-variant-caps:normal;orphans:2;text-align:start;widows:2;-webkit-text-stroke-width:0px;text-decoration-style:initial;word-spacing:0px;\u003eu003cbr style=font-variant-ligatures:normal;font-variant-caps:normal;orphans:2;text-align:start;widows:2;-webkit-text-stroke-width:0px;text-decoration-style:initial;word-spacing:0px;\u003eu003cspan style=color:black;\u003eu003cspan style=background:white;\u003eu003cspan style=font-variant-ligatures:normal;font-variant-caps:normal;orphans:2;text-align:start;widows:2;-webkit-text-stroke-width:0px;text-decoration-style:initial;float:none;word-spacing:0px;\u003ePowered by its network of over 92,000 affiliated sales professionals in 3,000 offices across 44 countries and territories, the Coldwell Banker® organization is a leading provider of full-service residential and commercial real estate brokerage services. The brand’s mission is to empower its people to leave their mark on the world of real estate. The Coldwell Banker brand prides itself on its history of expertise and honesty since its beginnings in 1906. The brand embraces four core values: home, awesomeness, ingenuity and excellence. Coldwell Banker Real Estate is committed to providing its network of sales professionals with the tools and insights needed to excel in today’s marketplace and is known for its bold leadership and dedication to driving the industry forward with big data and smart home expertise. Coldwell Banker Real Estate was the first real estate brand to harness the power of big data; the CBx Technology Suite uses predictive analytics and machine learning to analyze markets, target buyers and sellers and provide agents with a simple platform to create unique and effective marketing plans for each listing. The brand was named among the 2018 and 2019 Women’s Choice Award® Most Recommended brands for customer experience and overall quality. Blue is bold and the integrity and values of Coldwell Banker Real Estate give the Gen Blue® network an unbeatable edge. Coldwell Banker®, the Coldwell Banker logo, Gen Blue® and the Gen Blue Experience® are registered services marks owned by Coldwell Banker Real Estate LLC. Coldwell Banker Real Estate LLC fully supports the principles of the Fair Housing Act and the Equal Opportunity Act. Each office is independently owned and operated. 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Position requires the individual to act as a liaison between the sales associate and various vendor partners.u0026nbsp; The Marketing Coordinator (Listing Concierge) is responsible for ensuring timely and accurate processing of orders with a primary focus on exceptional customer service.u003c/spanu003eu003cbru003eu0026nbsp;u003cbru003eu003cstrongu003eu003cspan style=\color:black;\\u003eEssential Duties u0026amp; Responsibilitiesu003c/spanu003eu003c/strongu003eu003cspan style=\color:black;\\u003e include, but are not limited to the following.u0026nbsp; Other duties may be assigned.u003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003cul dir=\ltr\\u003eu003cliu003eu003cpu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eAnswer agent questions about the program and ordering process, etc.u003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eProvide assistance to sales associates to complete online order process for the Listing Concierge program. This would be through an ‘online chat” program or phone.u003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eReview listing concierge orders and confirm the orders are completed correctly.u003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eRequest listing copy from agents after order has been placed.u003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eProvide assistance to those sales associates who need to upload photos (estimated at 20% of orders)u003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eReview proofs of all print items (flyers, brochures, just listed/sold and trifolds) and provide to agent for final approval.u003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eOnce print proofs are approved by agent, order the print items. Schedule sold into the future for “storage” until sold. Then order.u003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eUpload unbranded virtual tour to MLS.u003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eMake changes to print materials above based on requests from agents.u003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eFollow up with sales associate to ensure e-blast has been proofed and sent when the listing is ready to go on the market.u003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eProvide assistance to sales associate for mobile flyers through dot signal.u003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eCreate and complete Facebook demographically targeted boost for sales associates.u003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eCreate marketing overview for seller (with all links) and send to agentu003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eOrder previously proofed Just Sold cards when the listing has sold.u003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eSend out satisfaction survey rating the program and assistance at the completion of each order (but before the sold card goes out).u003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eAssist with scheduling studio production timeu003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003c/liu003eu003c/ulu003eu003cp dir=\ltr\\u003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cstrongu003eu003cspan style=\color:black;\\u003eQualifications:u003c/spanu003eu003c/strongu003eu003cbru003eu0026nbsp;u003cbru003eu003cspan style=\color:black;\\u003eTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.u0026nbsp; The requirements below are representative of the knowledge, skill and/or ability required.u0026nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.u003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003cul dir=\ltr\\u003eu003cliu003eu003cpu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003e2-3 years or more of customer service and administrative experienceu003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003ePrior real estate experience preferredu003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eExcellent communication and interpersonal skills, ability to build strong professional relationshipsu003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eCapable of working with a diverse group of individuals and personalitiesu003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eAccuracy and a strong attention to detailu003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eDemonstrated ability to work collaborativelyu003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eAbility to follow direction and utilize critical thinking and problem-solving skillsu003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eStrong ability to multitask and effectively perform in a fast-paced environmentu003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eProficient in managing problems involving several variablesu003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eAbility to work under pressure within deadlinesu003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eSkilled in managing and prioritizing shifting responsibilitiesu003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003c/liu003eu003c/ulu003eu003cp dir=\ltr\\u003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu0026nbsp;u003cbru003eu003cstrongu003eu003cspan style=\background:white;\\u003eu003cspan style=\color:black;\\u003eOur Commitment to Diversityu003c/spanu003eu003c/spanu003eu003c/strongu003eu003cbru003eu0026nbsp;u003cbru003eu003cspan style=\color:black;\\u003eAt Realogy, diversity fuels success – for our company and for our employees. u003c/spanu003eu003cspan style=\color:black;\\u003eWe strive to be the preferred company for diverse talent, committed to creating an inclusive environment that encourages everyone to succeed. u003cstrongu003eWe pursue talent u003c/strongu003e– strategic thinkers who are eager to innovate, focused on execution and accountable for results. u003cstrongu003eWe value diversity u003c/strongu003e– respecting backgrounds, cultures, perspectives.u003c/spanu003eu003cbru003eu003cspan style=\color:black;\\u003eYou’ll find our commitment to diversity reflected in our achievements:u003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003cul dir=\ltr\\u003eu003cli style=\margin-top:0in;margin-right:0in;margin-bottom:5.0pt;background:white;\\u003eu003cpu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eForbes 2020 Best Employers for Diversity. u003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003c/liu003eu003cli style=\margin-top:0in;margin-right:0in;margin-bottom:5.0pt;background:white;\\u003eu003cpu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eRecognized on the 2020 Human Rights Campaign u003c/spanu003eu003cspan style=\color:black;\\u003eu003ca href=\****target=\_blank\\u003eu003cspan style=\color:black;\\u003eCorporate Equality Indexu003c/spanu003eu003c/au003eu003c/spanu003eu003cspan style=\color:black;\\u003e.u003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003c/liu003eu003cli style=\margin-top:0in;margin-right:0in;margin-bottom:5.0pt;background:white;\\u003eu003cpu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eRecognized for gender diversity on our board of directors by Executive Women of New Jersey and Women’s Forum of New York. u003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003c/liu003eu003cli style=\margin-top:0in;margin-right:0in;margin-bottom:5.0pt;background:white;\\u003eu003cpu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\background:white;\\u003eu003cspan style=\color:black;\\u003eFirst residential real estate company to endorse theu0026nbsp;u003c/spanu003eu003c/spanu003eu003cspan style=\color:black;\\u003eu003ca href=\****Act\ target=\_blank\\u003eu003cspan style=\background:white;\\u003eu003cspan style=\color:black;\\u003eEquality Actu003c/spanu003eu003c/spanu003eu003c/au003eu003c/spanu003eu003cspan style=\background:white;\\u003eu003cspan style=\color:black;\\u003eu0026nbsp;and fully supportu0026nbsp;u003c/spanu003eu003c/spanu003eu003cspan style=\color:black;\\u003eu003ca href=\****1447\ target=\_blank\\u003eu003cspan style=\background:white;\\u003eu003cspan style=\color:black;\\u003eH.R. 1447u003c/spanu003eu003c/spanu003eu003c/au003eu003c/spanu003eu003cspan style=\background:white;\\u003eu003cspan style=\color:black;\\u003eu0026nbsp;amending the Fair Housing Act to include LGBTQ as protected classes.u003c/spanu003eu003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003eu003c/liu003eu003c/ulu003eu003cp dir=\ltr\\u003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eWith diversity, we succeed together. We hope you’ll join us.u003cbru003eu003cbru003e#LI-HW1u0026nbsp; u0026nbsp; #LI-REMOTEu0026nbsp;u003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/pu003e,hiringOrganization:{name:Realogy,sameAs:\,@type:Organization},identifier:{name:Realogy,@type:PropertyValue,value:7328BR},jobLocation:{address:{addressCountry:USA,addressLocality:Concord,addressRegion:CA,postalCode:94520,streetAddress:\,@type:PostalAddress},@type:Place},title:Listing Concierge Coordinator - Remote,@type:JobPosting,validThrough:2021-08-26T23:59:59}u003c/scriptu003e,CustomWebTrackerResponse:[],Abc:0,SolarErrorOccurred:false} capture-escaped-parsed-value=preloadResponse />

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