Help Center Attorney

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Help Center Attorney
The candidate, a joint venture of the University College of Law and the County Clerk of Courts, will provide legal assistance to self-represented litigants in connection with civil cases before Municipal courts, including, small claims matters, landlord/tenant, evictions, sealing of records, and creditor/debtor issues. Will manage all aspects of the center, including managing law student interns, managing attorney volunteers, preparing self-help materials as needed, overseeing the center budget, leading community outreach and education initiatives, and monitoring center usage. Will report to the Extern Coordinator at the UC College of Law and will also work with the Chief of Municipal Court in the Clerk of Courts office. Manage all aspects of the Help Center, including the staffing, the materials provided, the customer service, the community outreach, and the budget. Oversee law students from the University of Cincinnati who are externing in the Help Center by providing them with training, counseling, and oversight as they work with clients in the Help Center. Oversee local attorneys from the Cincinnati area who are volunteering in the Help Center by providing them with training, counseling, and oversight as they work with clients in the Help Center. Recruit law students and local attorney volunteers to staff the Help Center as needed. Prepare self-help materials for clients that explain both substantive areas of the law (e.g., landlord-tenant, expungement) and process (e.g., navigating municipal court). Work with clients on a one-on-one basis to provide limited representation and answer questions with respect to certain legal matters before County courts. Manage the day-to-day logistics and operation of the Help Center, including the in-take process, the physical center space, the materials needed for the office, and other logistical issues as needed. Develop a system for documenting the number of clients, common questions received, satisfaction surveys, and other metrics associated with the clinic. Manage the budget for the Help Center and keep financial records as needed in coordination with the CFO of the County Clerk of Courts. Create promotional materials about the Help Center, conduct outreach in the community advertising the center and its services, and represent the center in the media as needed. Conform with and abide by all regulations, policies, work procedures, and instructions. Other duties as assigned.

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