Senior EAP Onsite Consultant - Jacksonville FL

Profile

Description

The EAP On-Site Consultant at a company-sponsored Wellness Center provides assessment, referral, and short-term counseling on various EAP issues to employees and their household members. The EAP Consultant will deliver training programs that address resilience and workplace behavioral concerns.

Responsibilities


Provide in-person assessment and referral and brief- solution-focused counseling.
Assist with the disposition with clients experiencing an emergency situation.
Document all case activity in Humana's electronic clinical platform.
In certain circumstances, it may be required that the EAP Consultant responds to critical Incidents in the workplace and facilitates post traumatic incident adaptation.
Ability to effectively interact with a team of staff and network providers and to foster positive relationships with human resource and management contacts.
Ability to effectively communicate and to organize, prioritize and multi-task.


Required Qualifications


Master's level degree in Social Work, Psychology, Counseling or other applicable field.
Applicable State licensure in field of study, licensed for independent clinical practice.
5 - 10 years or more of work experience in applicable field.
Intermediate to advanced proficiency in MS Office Program specifically in PowerPoint.
Experience developing and delivering trainings.
Must be able to manage competing priorities.
Experience providing management consultation.
Excellent verbal, communication and interpersonal skills.
Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
Must have a separate room with a locked door that can be used as a home office, to ensure you have absolute and continuous privacy while you work.
Must have the ability to provide a high-speed DSL or cable modem for a home office (Satellite and Wireless Internet service is NOT allowed for this role). A minimum standard speed for optimal performance of 10x1 (10mbs download x 1mbs upload) is required.


Preferred Qualifications


CEAP (Certified Employee Assistant Professional).
Experienced in conducting critical incident (CIR) debriefings.
Experience developing and delivering trainings.
Ability to conduct formal and informal presentations to employer based groups and to appropriately represent EAP at gatherings such as health fairs and open enrollment activities.


Additional Information


Typical Days/Hours: Part- time8 hours weekly; 2 days per week for 4 hours. Possible room to expand work days/hours depending on utilization.
Work Location: Office based position in Jacksonville, FL but temporarily remote. I n order to support the CDC recommendations on social distancing and reduce health risks for associates, members and public health, Humana is deploying virtual and video technologies for all hiring activities. This position may be subject to temporary work at home requirements for an indefinite period of time. These requirements include: Access to a personal computing device with a camera, a minimum internet connection speed of 10m x 1m, Dedicated secure home workspace for interview or work purposes. Humana continues to monitor the situation, and will adjust service levels as the coronavirus situation evolves. The following changes are temporary and will be evaluated frequently with the goal of returning to normal operations as soon as possible. Your Talent Acquisition representative will advise on the latest recommendations to protect your health and well-being during the hiring process.


Interview Format

As part of our hiring process, we will be using an exciting interviewing technology provided by Montage/Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours

8

Company info

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