Administrative Assistant

Profile

Administrative Assistant
The candidate should have solid experience in business administration, alongside strong analytical and problem-solving skills, a desire to complete assignments, and a capacity for continual learning. A Review and process all incoming client files as assigned. Takes ownership of issues and ensures problems are resolved promptly and professionally. Maintains a working knowledge of all firm services pertaining to pre-judgment processes and procedures. Performs within the Firm's regulations regarding account confidentiality and private personal information. Responds to inquiries from debtors by phone, mail, and email. Performs mail merge for templated demand letters, alias summons, suits, and other various communication with defendants. Ability to attend docket with attorneys, review defendant forms for accuracy, speak with defendants to obtain missing information from forms. Initiate apt verbal and written communication for ultimate recovery. Updates and maintains an accurate account of collections activity and incoming payments on account files. Utilize various online systems for filing documents and updating files. Collaborate with others in the office to complete projects.

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