Student Engagement Specialist

Profile

What We’re Looking For:
The
Student Engagement Specialist
works with a population of pre-start students who are identified as higher risk students based on pre-start questionnaires. Within this role, individuals engage students with prescribed resources available throughout the pre-start process. They are also adept in coaching and mentoring students, in preparation for the launch of their respective programs. Reports directly to the Director of Central Student Services and collaborates with local and regional counterparts, including Student Success Managers, Program Support Managers and Regional Directors on the Field Operations Team.
Responsibilities Include, But Are Not Limited To:
Works with a population of pre-start students who are identified as higher risk students based on pre-start questionnaires.
Consistently engages students with available resources throughout the pre-start process.
Provides one on one coaching sessions in preparation for prescribed resources, such as weekly tutoring, computer literacy, motivation, study skills, and/or financial literacy.
Works collaboratively with the Workshop Leader, and Pre-start tutoring team to ensure the prescribed resources provided to our students are effective in delivery and content.
Aligns with the Student Engagement Systems Administrator to ensure all onboarding systems are created for each student during the pre-start process.
Things That Should Be In Your Background:
Bachelor’s degree required
2 years of professional experience directly related to academic coaching in an online environment
Creative thinker who can effectively listen and problem solve
Excellent communication and organizational skills
Proficiency with platforms such as Zoom, Salesforce, Slack and Canvas
Proven ability to work in a fast-paced, high-volume, deadline-driven environment
Proactive, adaptable, flexible, and able to pivot when the business priorities shift
About 2U Inc. (NASDAQ: TWOU)
At 2U, we power world-class online education and in-person boot camps. Going beyond traditional learning management systems, we use tech, people, and data to help top universities transform in the digital era—and eliminate the back row in higher ed. We support lifelong learning which means thinking beyond a single degree. It means finding ways for students to gain the skills they need to change careers, evolve their expertise, and meet the challenges of the changing world head-on. We help universities fill those needs—developing new digital education technologies and offerings capable of supporting students at different points in their lives. Whether they need a simple refresher, to learn something new, or to change their career trajectories completely, our university partners are there to help them succeed. Together with our partners, 2U has positively transformed the lives of more than 150,000 students and lifelong learners. **MEMBERS ONLY**SIGN UP NOW***.. has acquired and integrated two companies broadening our portfolio of education offerings into short courses with GetSmarter and boot camps with Trilogy. This role supports our Trilogy line of business.
About Trilogy
Trilogy Education, a brand of 2U Inc., partners with the best universities in the world to create and manage skills-based instructional programs (boot camps) to provide training for today’s workers with tomorrow’s skills.
2U Diversity and Inclusion Statement
At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same.
Benefits & Culture
Working at 2U means working with individuals that are passionate and mission driven. We collaborate on tough problems to deliver the best outcomes for our partners, students, and each other. You will find team members working together in our open office spaces, gathered in the kitchen grabbing a snack, or taking a break in our game rooms.
2U offers a comprehensive benefits package:
Medical, dental, and vision coverage
Life insurance, disability and 401(k)
Unlimited snacks and drinks
Tuition reimbursement program
Generous paid leave policies including unlimited PTO
Additional time off benefits include:
time off to volunteer for non-profit organizations
parental leave after 9 months of employment
holidays that include a winter break from Christmas through New Years!
To learn more, visit 2U.com. #NoBackRow
Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay and dismissal.

Company info

Sign Up Now - MiamiCrossing.com