Partnership Activation amp Service Coordinator - Kansas City Chiefs

Profile

Position Profile
: Partnership Activation and Service Coordinator
Department:
Corporate Partnerships
Reports to
: Director, Partnership Activation and Service
Status
: Full-Time, Exempt
ESSENTIAL ACCOUNTABILITIES
1. Create, Measure, and Communicate the value of the partnership with the Kansas City Chiefs to achieve partners’ goals and represent the partners’ interests in such a way that achieves the shared goals, while always working in the best interest of the Kansas City Chiefs.
2. Develop and support strategic activation plans for each partnership under management by investing in and thoroughly understanding the business of each partner in a way that allows the organization to anticipate partners’ needs, respond in a timely fashion, and measure the effectiveness of the program.
3. Responsible for a continuous commitment to learning and understanding of the industries in which the partners operate, including an clear understanding of business cycles, advertising and marketing timelines, etc. creating an opportunity to take advantage of natural and obvious synergies around up-sell strategies throughout the calendar year.
4. Responsible for organization of all materially relevant assets, including but not limited to, Top-Line Summary, Bios on Decision-Makers, Allocation, 6-Question Analysis, Contract, Logos, etc. on the H Drive for each partner, based on the contracted elements.
5. Responsible for developing a close and authentic relationship with the individuals who are responsible for the day-to-day activity on behalf of each partner.
6. Responsible for all day-to-day client communications, conflict resolution, and compliance on all partner deliverables (i.e. activation, advertising, appearances, community relations, etc.).
7. Ensure that partner issues are dealt with in an efficient manner, informing Director, Partnership Activation & Service and Partnership Development team of any problems that may arise.
8. Assist the Partnership Development team in preparing pitches for potential new partners, working through details of the partnerships, and finalizing agreements with new partners to ensure a smooth transition into the management, service, and activation of the relationship.
9. Work closely with Director, Partnership Service & Activation and Partnership Development team on contract renewals for existing partners.
10. Work closely with the rest of the department to maintain a continuous knowledge of partner and industry status in order to identify potential issues and/or opportunities within or related to the various projects and deliverables.
11. Provide regular input on all partner activity, including status reports in weekly staff meeting.
12. Provide season kick-off and year-end partnership summaries and planning documents for all partners.
COMPETENCIES
1. Analytical Skills-Synthesize information; uses intuition and experience to complement data; designs and generates creative solutions.
2. Problem Solving-Identifies and resolves problems in a timely manner; gather and analyze information skillfully. Must be able to develop solutions quickly and effectively.
3. Technical Skills-Assesses own strengths and weaknesses; pursues training and development opportunities. Strives to continuously build knowledge and skills. Share skills with others and recognizes training opportunities for staff.
4. Oral Communications-Speaks clearly and persuasively in positive or negative situations; listens and gets clarification. Demonstrates group presentation skills and participates in meetings.
5. Written Communications- Writes clearly and informatively.
6. Change Management-Communicates changes effectively. Builds commitment and overcomes resistance; prepares and supports those affected by change and monitors transition.
7. Innovation-Displays original thinking and creativity. Meets challenges with resourcefulness.
8. Judgment-Displays willingness to make decisions and exhibits sound and accurate judgment. Includes appropriate people in decision making process.
9. Motivation-Demonstrates excellent personal motivation and encourages others to be motivated and enthusiastic. Shows persistence and overcomes obstacles. Takes calculated risks to accomplish goals.
PHYSICAL REQUIREMENTS
1. Light office duties and activities.
MINIMUM QUALIFICATIONS REQUIRED (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS)
1. Four (4) year college degree in business, communications or related field.
2. Excellent communication skills.
3. Assertive, passionate, goal oriented and a strong work ethic.
4. Team player attitude.
5. Detail oriented.
6. Effective oral and written communication skills.
NO PHONE CALLS PLEASE
Note:
When you apply for this job online, you will be required to answer the following questions:
1. Yes/No: Do you have a 4 year college degree in business, communications or related field?
2. Yes/No: Do you have Partnership Activation/Services experience?
3. Yes/No: Do you have excellent oral and written communications skills?

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