UPS Capital UI/UX Supervisor

Profile

UX/UI Digital Experience Supervisor
We’re the obstacle overcomers, the problem get-arounders. From figuring it out to getting it done…our innovative culture demands “yes and how!” We are UPS.  We are the United Problem Solvers.
About Applications Development at UPS Technology:
Our Application Development teams use their expertise in programming languages and software design to develop next-generation technology. They are responsible for developing the applications which track and move up to 38 million packages in a single day (4.7 billion annually). This team works closely with all of our customers to build innovative technologies that are customized to drive our business and provide the ultimate customer experience.  As a member of the applications development family, you will help UPS grow and provide valuable services across the globe.
Job Summary
The User Interface/User Experience (UI/UX) Designer participates in a variety of UI/UX activities that lead to superior application experiences for end users. The incumbent will work across teams to contribute to the development of engaging, positive user experiences for digital solutions for internal UPS customers. This position participates in research, analysis, design and usability testing activities along with supporting documentation for project related activities and tasks. The incumbent participates in and is a contributor to the creation of visual interactive user experiences that play a central role in future development efforts. This position follows UI/UX design standards, guidelines and strategies that will serve as the foundation for creating cohesive experiences. The incumbent supports the UI/UX department strategy, the integration of the user experience team and these concepts within UPS, and multiple project deliverables across the enterprise.
Responsibilities
Monitors the industry to gain knowledge and understanding of emerging technologies
Identifies new and emerging UI/UX design strategies, research techniques, and user trends to maintain industry competitiveness
Contributes to intuitive, engaging design solutions to satisfy various user experiences including websites, native mobile, product user interfaces, other digital initiatives, and all points in between (i.e., wireframes, flows, mockups and visual prototypes)
Works collaboratively with cross-functional teams to ensure that designs are successfully created and implemented to achieve the user goals
Optimizes existing user interface designs and combines creativity with an awareness of the design elements to create new ones
Develops technical and business requirements and always strives to deliver intuitive and user-centered solutions
Monitors project activities to ensure governance, standards, and policies compliance
Promotes testing of new ideas before implementing 
Communicates and documents research, analysis, and test results to ensure consistency and accuracy
Documents newly created interaction models, user/task flows and screen designs to ensure consistency, reusability, and future optimization
Facilitates collaboration among stakeholders to achieve project goals and objectives
Communicates and prepares proper presentations to provide timely updates
Preferences
Knowledge of usability factors and Web Content Accessibility Guidelines (WCAG) accessibility compliance in Human Computer Interaction
Experience using products such as Photoshop, Illustrator, InDesign, Adobe XD and Figma
Demonstrates excellent interpersonal and communication skills
Possesses ability to discuss and explain design options
Displays critical thinking skill and is detail oriented
Digital Portfolio is a requirement
Minimum of 3 years of experience working as a UI/UX Designer or in a similar role
Bachelor’s degree (or internationally comparable degree) in relevant field 
BASIC QUALIFICATIONS:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer
Employer will not sponsor a visa for this or future positions
Must be currently located in the same geographic location as the job or willing to relocate yourself
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
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