Intake Coordinator - Healthcare

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Intake Coordinator - Healthcare
The candidate will effectively work, maintain and manage a variety of cases with current and accurate notes. May have some training responsibilities for other caseworkers limited to projects and specific tasks. Maintain a daily system of providing timely and accurate information required to move cases through the verification and case management pipeline. Verify documents and coordinate health care coverage for patients, including eligibility of benefits. Professional interaction with attorneys, insurance adjusters, medical providers, court staff, recipients and family members. Negotiate lien settlements per contract guidelines. Prepare required correspondence, liens, claims and other related documents. Perform basic and advanced levels of document review, legal research, and case management. Compile, analyze and make conclusions about information from multiple sources. Give special attention to the timely processing of events, various legal deadlines, and critical accounting/finance issues. Process Intake referral leads from attorneys, insurance adjusters, personal representatives, stakeholders and medical providers. Review and research leads regarding the potential accident or trauma situations. Handle phone inquiries for both demand package issues and from beneficiaries promptly and with courtesy. Meet department objective standards for Customer Service, Probate Research, Asset research, Document Review and Intake. Complete periodic reports for management when necessary. Must have ability to interface with all levels of people both internally and externally in a professional manner. Should have ability to communicate and comprehend well both verbally and in writing, fluently in English. Must have High School Diploma or GED. Associates degree preferred. Paralegal certificate desired. Should have 3 years experience working in a professional office environment. Experience in a Legal office a plus. Basic knowledge of Microsoft Word and Excel. Basic knowledge of Microsoft Access preferred. Medicaid and/or Medicare knowledge preferred. Bilingual (Spanish & English) a plus.

Note: This is a fixed term contract position.

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