COMMUNITY HEALTH ADVOCATE Full Time

Profile

COMMUNITY HEALTH ADVOCATE Full Time','Full-time','Clinical Support','S-S','S-S','80','80','Occasional','Occasional','OREGON-PENDLETON-URGENT CARE CLINIC','','!*!Job Summary:
The Community Health Advocate will work primarily within the healthcare provider offices as well as with Emergency Department, community, at client homes, hospital case managers, and with other agencies/organizations to coordinate care and client needs.  Works as a clinic team member focused on care coordination.
Responsibilities:

Conduct health education and screening outreach in community and healthcare provider settings in order to provide health education and raise awareness of health concerns and available community resources and services.
Reduce client barriers to health care and needed community resources and services.
Facilitate communication and coordination between community resources/services and providers.
Maintain knowledge and understanding of available community resources, services, and programs.
Create connections between vulnerable populations and needed community services and resources.
Provide health screenings for conditions and diseases as well as providing health information on those condition/diseases and areas of concern.
Assist with establishing a unified referral system, as well as evaluate and improve the community health workers program.  
Works closely with Providers and care coordination teams.
Help patients develop health management plans and goals.
Coach patients in effective management of their chronic health conditions.





At CHI, we expect all our employees to live the values of Reverence, Integrity, Compassion and Excellence at work by:
 

Honoring and caring for the dignity of all persons in mind, body, and spirit
Ensuring the highest quality of care for those we serve
Working together as a team to achieve our goals
Improving continuously by listening, and asking for and responding to feedback
Seeking new and better ways to meet the needs of those we serve
Using our resources wisely
Understanding how each of our roles contributes to the success of CHI.
 



Core Job Competencies 


Core CHI Behaviors:   The following behaviors have been identified as critical to all staff roles at CHI: 
 

Teamwork Orientation:  works cooperatively & collaboratively with others toward the accomplishment of shared goals.
Service Orientation: desire to serve and focus one’s efforts on discovering and meeting the needs of internal and external customers.
Achieves Results:  reflects a drive to achieve and outperform.  Continuously looking for improvements.  Accepts responsibility for actions and results.
Learning and Growth:  has a commitment to continuous professional and organizational learning
Communication:  practices attentive and active listening and can restate opinions of others; communicates messages in a way that has the desired effect.
 
 
Role-Specific Behaviors:  these additional behaviors are necessary in the role:
 

Ability to effectively communicate to staff and patients.
Thorough knowledge of the meaning and use of medical terminology and abbreviations.
Cultural Competence
Ability to work collaboratively, Basic understanding of anatomy/physiology and clinical procedures.
Willing to become certified as a community health worker and maintain knowledge in the following areas: Medicare Oregon’s Health Insurance Marketplace (“Marketplace”), community resources and services, duties/roles of community health worker/and or non-traditional home workers.
Demonstrate sound judgment and composure with the ability to take appropriate action in questionable or emergency situations.
Maintains a positive, caring attitude towards patients.
Good computer skills using a medical management application.·         Possess a strong work ethic and a high level of professionalism.
 
 
Skills, Knowledge or Abilities critical to this role: 
 Language Ability:  Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to common inquiries or complaints from groups of managers, clients, customers, and the general public.
 Math Ability: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
 Reasoning Ability:  Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
 Computer Skills:  Must be proficient with the Microsoft Office Suite, Internet navigation, database management, spreadsheet, E.H.R., and graphic presentation packages.
 
 
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Job Requirements / Qualifications


Education / Accreditation / Licensure (required & preferred):

 High school diploma or equivalent required.
Basic Life Support (BLS) or Advanced Care Life Support (ACLS) required.
Community Health Worker Certification (to be obtained within the first 3 months on job)
 


Experience (required and preferred):
 
Required:  Prior community outreach or medical/office/healthcare experience. 
 
Desired:           Prior experience with teaching or one-on-one counseling for health concerns.  Previous supervisory experience desirable. In-home visitation experience and phone follow-up experience recommended.
 


Disclaimers




This job description reflects CHI’s assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.
Critical features of this job are listed above.  They may be subject to change at any time due to reasonable accommodation or other reasons.
 ','We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.','2017-R0140161','CHI St. Anthony Hospital - Pendleton','COMMUNITY HEALTH ADVOCATE Full Time

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