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Job Details

Senior Product Manager - Analytics amp Insights

Location
Seattle, WA, United States

Posted on
Jan 09, 2023

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Profile

Senior Product Manager - Analytics & Insights
About Brightcove
Brightcove is a team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re excited about videos, storytelling, and about helping people connect by sharing experiences and viewing the world through streaming platforms. Bottom line: streaming content is the world’s most compelling, exciting medium, and Brightcove exists to connect business with their audiences through video and streaming services.
About the Role
The Brightcove Audience Insights product team is looking for a strong product leader to expand the impact of data-driven, actionable insights for Brightcove customers. This role will be focused on building products and features that serve our entire customer base and prioritizing features based on use cases, customer value, and business impact. This role is the intersection for engineering, design, marketing, sales, customer success, onboarding, and support. The Senior Product Manager will work closely with our customer base and our internal teams to build solutions that best meet our customer and business needs.
The Senior Product Manager role is focused on owning the vision and customer roadmap for Audience Insights use cases. Brightcove maintains a great number of customer accounts with diverse needs and we seek someone who can build solutions reflect this diversity into our insights products to greatest impact.. You’ll work cross-functionally with the entire Brightcove team to evaluate how we can help our customers take their video strategy to the next level with the help of actionable insights..
What you will do:
You’ll have 3 initial key areas of focus:
You’ll gain a deep understanding of use cases for audience insights
You’ll partner with all levels of Product Management to build an audience insights vision and solution that supports the customer use cases
Define the product strategy, roadmap, and business cases for audience insights
A successful Senior Product Manager in the Brightcove Audience Insights team will use both qualitative and quantitative skills to assess product usage data, market research, customer feedback, design feedback, and sales feedback to propose improvements that will drive our applications to winning positions in the market. An Audience Insights Senior Product Manager can easily pivot in response to changing market conditions and business needs.
Requirements
Minimum skills and knowledge:
5 years hands on product management experience
Strong experience working with large-scale B2C and B2B and/or B2B2C products
Proven outstanding team collaboration including strong written and verbal communication skills
Experience with using data, analytics and visual representation of actionable insights.
High ability to deal with ambiguity and turn feedback into accurately defined requirements that contribute to a robust platform - help expand the quality of our thinking.
Passion for video technology and digital video; you want to be a part of the revolution that is taking place in redefining how digital video is consumed
Experience working with UX creators to define customer experiences
Comfortable working in a geographically distributed organization
Demonstrated experience interacting with all levels of management
Bonus, nice to have:
Experience with building data, analytics and visual representation of actionable insights.
experience working with marketing teams, content teams, and other internal stakeholders related to curating, distributing, and measuring video content performance and audience engagement.
About us
As the industry leader in this space, we empower our customers to deliver top-notch video experiences to audiences on every screen in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. Creativity thrives. Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and passions and we have built a culture that values individual empowerment, excellence and collaboration. This culture enables us to develop technologies once thought impossible, provide customer support without parallel or excuses, and leverage the expertise and resources of a global infrastructure. We take our video seriously, and we take great pride in doing it as one team.
Brightcove has more than 5,000 customers in over 70 countries that rely on the company's cloud solutions to successfully publish high-quality video experiences to audiences everywhere. To learn more, visit
****We are customer-focused and always looking for opportunities to create beautiful, valuable, and well-designed applications
We use data and insights to inform our product decisions and make smarter applications
We get things done by empowering individuals and teams
We encourage open communication and collaboration across teams
We use agile workflows such as Scrum and Kanban
We like to work with great engineers and cutting edge technologies
Competitive salary, excellent benefits.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. If you need any accommodations for your interview, please email
****
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