Lead Product Manager

Profile

Description

The Lead Product Manager Conceives of, develops, delivers, and manages products for customer use. The Lead Product Manager works on problems of diverse scope and complexity ranging from moderate to substantial.

Responsibilities

The Lead Product Manager plans, designs, and conducts complex customer discovery projects using existing or new scientific methods and theories to solve problems; and improve, or generate new products, and processes. Devises research methods; sets-up test & learn environments; coordinates builds - prototypes; Leads or coordinates cross-functional technology and business teams from design to delivery of fully-developed products that are ready for customer use. Estimates the costs, resources, and time required to conduct one or more product development initiatives and monitor the performance of these products to ensure targets are met. Monitors performance and recommends schedule changes, cost adjustments or resource additions. Investigates facts and develops solutions to problems during the design and development phases. Provides timely and accurate information and status updates to functional leaders. May be responsible for feasibility studies, field trials management, identifying product gaps, defining product requirements and engaging with customers to understand market needs and trends

70% Product Management


Envision new products aligned to customer journey needs and business motivation model.
Perform end to end value stream discovery and opportunity identification
Develop detailed, crisp business requirements and user stories that drives the product development life cycle.
Define problems / opportunities using data & insights based on unmet needs of the customer by performing customer discovery, establish hypothesis for test & learn experiments and collect data for validation
Explore design concepts and problem solving opportunities with relevant technology and business teams for envisioning new products or improving the existing products
Scan and assess the internal and external healthcare ecosystem to identify potential areas for the development of new products
Prepare a business case for the product development investment (Prototyping for problem-solution fit and MVP pilot for Product-market fit)
Manage the product development process including the execution of pilots by collaborating with internal and external stakeholders to ensure compliance towards delivering desired outcomes.
Engage the subject matter expertise across the HGB organization to make sure the product is being built for the unmet needs of customers and ensure the product features are validated with the users.
Leads the operational readiness planning for the product roll out by collaborating across Humana Government Business (HGB)


30% Product Development, Performance and Improvement


Define and drive the core product success metrics including adoption, utilization and user satisfaction
Identify opportunities for improvement by continually reviewing the performance of the product and scanning the ecosystem for bench marking against similar products within or other industries
Partner with Operations, Medical Management, IT, Innovation and Business development teams to manage the product life cycle needs


Required Qualifications


Bachelor's Degree in Computer Science, Information Technology or related field
10 years of experience in IT/Business with a significant portion related to Product Management or Product Development
Prior experience with Agile/Lean Development Methodologies
Strong, demonstrated strategic, analytical thinking, and consulting skills
Experience with Visio, Microsoft Office or similar tools
Good oral and written communication skills
Our Department of Defense Contract requires U.S. citizenship for this position
Successfully receive approval for government security clearance (eQIP - Electronic Questionnaire for Investigation Processing)
Must have the ability to provide a high speed DSL or cable modem for a home office (Satellite and Wireless Internet service is NOT allowed for this role). A minimum standard speed for optimal performance of 10x1 (10mbs download x 1mbs upload) is required
A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information


Preferred Qualifications


Master’s degree
Agile Framework or Product Management Certification(s)
Prior experience with leading or working with a cross-functional team to include a team of architects and/or segment design leaders
Knowledge of healthcare, pharmacy and/or clinical concepts and conditions
Experience communicating, and building relationships with business and IT partners
Demonstrated examples of managing a product backlog


Additional InformationAs part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire Text to enhance our hiring and decision-making ability. Modern Hire Text allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a first round interview, you will receive a correspondence inviting you to participate in a Modern Hire Text interview. In this interview, you review a set of interview questions over your phone and you will provide text responses to each question. You should anticipate this interview to take about 15 to 20 minutes. Your text message interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours

40

About Us

Mission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.

Equal Opportunity Employer

It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster.

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