Store Experience Project Sr. Specialist

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The Store Experience Project Sr. Specialist (SEPs)
is responsible for the, planning and execution of all projects and programs, as applicable, within Store Experience. The SEPS leads cross functional project teams and supports the Store Experience Project Manager. The cross-functional team is represented by all areas of the enterprise and the SEPS is responsible for integrating with internal and external vendor partners to ensure the complete delivery of an excellent customer experience across all channels. The Store Experience Project Specialist is accountable for on time, on budget quality delivery of project or program. Must be able to create partnerships, lead without authority at all levels.
Key Responsibilities:
1. Project Management:
Influencing without authority
Ability to create strong customer relationships with cross-functional teams and leadership. Hold cross functional teams accountable and govern all teams responsible for project deliverables, timelines, and meeting customer and retail needs.
Skilled in managing sponsor expectations by while challenging sponsor and cross functional team paradigms that may conflict with successful outcomes for our field employees and ultimate end customers.
Aptitude for working with retail to understand wins and opportunities pertaining to project deployment, sustainment, and customer experience.
Comfortable in managing conflict and removing roadblocks to ensure the best possible outcomes for our store employees and customers.
Ability to apply experience to continuously improve process and tools relating to project development and delivery.
Must be able to create & lead all aspects of project planning including key milestones & deliverables, creation of sustain plan, evaluation of project results.
Strong organizational skills are required.
2. Communication:
Must have the ability to consistently & effectively communicate project status (red, yellow, green). Ongoing communication to project teams, sponsors, stakeholder in the form of regular meeting rhythm, email, etc. around risks & opportunities
Responsible for project closeout including cost to budget, implementation has met project strategy as outlined in project charter, and wins & opportunities
3. Cross- functional leadership and facilitation:
Single point of contact for external vendors in relation to Store Experience projects and programs representing the project, as well as **MEMBERS ONLY**SIGN UP NOW***. guidelines and standards
Responsible for overall quality project development and delivery by working with both internal and external capabilities, and vendor/other partners. Must have ability to lead large cross functional teams of 10 team members.
Facilitate team kickoff meetings to align teams
Utilize organizational agility skills to ensure all sponsors and affected leadership is aligned.
Responsible for identifying required cross-functional team members for holding them accountable to their functional role.
Basic Requirements:
2 years of program and project management experience
2 years merchandising/retail/alliance/consumer electronics operational experience
Fluency with Microsoft applications.
Preferred Requirements:
Bachelor’s Degree (4 yr) or Equivalent Industry Experience

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