Crew Leader

Profile

:text,ActualValueFromSolar:null},{QuestionName:Job Description,AnswerValue:u003cpu003eESSENTIAL FUNCTIONSu003c/pu003eu003culu003eu003cliu003eDeliver superior service when connecting with AMC guests and leading associates.u003c/liu003eu003cliu003eOptimize Crew placement for each job function on a round-by-round basis.u003c/liu003eu003cliu003eAssist with assigning breaks and jobs within an assigned area.u003c/liu003eu003cliu003eReinforce the Wardrobe 101 Standards with Crew.u003c/liu003eu003cliu003ePeer coach on sales pitch for AMC Stubs.u003c/liu003eu003cliu003eResolve guest questions, concerns and issues, including distribution of passes when appropriate. u003c/liu003eu003cliu003eFocus on delivery of friendly, clean, and quick Overall Satisfaction (OS) drivers.u003c/liu003eu003cliu003eFollow-up on opening u0026 closing duties, as well as Theatre Clean Up Program (TCUP), Kitchen Clean Up Program (KCUP) or MacGuffins Clean Up Program (Mac-CUP) assignments for the day.u003c/liu003eu003cliu003eTrain and support theatre crew to execute, coach, monitor and assist coordination of Safe and Clean protocols.u003c/liu003eu003cliu003eOversee line checks, stocking, Freestyle/condiment areas, and back bar/hot foods assembly.u003c/liu003eu003cliu003eDistribute banks (box office, concession, guest service, and arcade).u003c/liu003eu003cliu003eProvide change, as needed, using remote supply bank or floor safe.u003c/liu003eu003cliu003ePull cash from drawers and drop boxes and hand to a manager/supervisor to support timely drops.u003c/liu003eu003cliu003eDistribute inventory to support the Food u0026 Beverage stand.u003c/liu003eu003cliu003eSecure inventory during theatre closing.u003c/liu003eu003cliu003eRestock CAABOs (Cash Accepting Automated Box Offices) with monetary supplies.u003c/liu003eu003cliu003eAssist with inventory processes and stock room organization.u003c/liu003eu003cliu003eAssist with voids, refunds, seat blocking, and line management.u003c/liu003eu003cliu003eAssist with maintenance needs, as necessary.u003c/liu003eu003cliu003eAssist with marketing change out of posters, standees, handouts, etc.u003c/liu003eu003cliu003eAssist in booth operations.u003c/liu003eu003cliu003eAssist with Radiant performance scheduling.u003c/liu003eu003cliu003ePerform actual Crew functions, as business levels require.u003c/liu003eu003cliu003ePerform other duties as directed by management (must align with Crew Access Policy).u003c/liu003eu003cliu003eMaintain regular personal attendance for all scheduled shifts to ensure timely performance of duties.u003c/liu003eu003cliu003eUphold AMC’s Business Practice Standards and ensure compliance with company programs.u003c/liu003eu003c/ulu003eu003cpu003eSKILL REQUIREMENTSu003c/pu003eu003culu003eu003cliu003eExcellent guest service skills.u003c/liu003eu003cliu003eAbility to communicate and work effectively with guests in high volume setting.u003c/liu003eu003cliu003eEffective leadership and interpersonal skills.u003c/liu003eu003cliu003eAbility to work effectively with supervisors and co-workers.u003c/liu003eu003cliu003eAbility to work with minimal supervision.u003c/liu003eu003cliu003eAbility to meet deadlines.u003c/liu003eu003cliu003eTrained and able to demonstrate competency in all crew positionsu003c/liu003eu003c/ulu003eu003cpu003eUNIFORMu003c/pu003eu003culu003eu003cliu003eProvided by Theatre: Nametag, red t-shirt.u003c/liu003eu003cliu003eProvided by Associate: Black pants, slip resistant black shoes, socks, black belt.u003c/liu003eu003c/ulu003eu003cpu003eAMC and its subsidiaries are committed to equal employment opportunity and complies with all applicable federal, state, and local employment laws. AMC strictly prohibits and does not tolerate discrimination and will provide equal employment opportunities to all applicants without regard to an applicantu0027s race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, military status, veteran status, genetic information, or any other reason prohibited by applicable federal, state, or local law, regulation, or ordinance. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, promotion, discipline, compensation, benefits, and termination of employment.u003c/pu003e,VerityZone:jobdescription,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Job ID,AnswerValue:23259BR,VerityZone:autoreq,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Theatre Name,AnswerValue:NewPark 12 ,VerityZone:formtext9,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Address,AnswerValue:400 Newpark Mall,VerityZone:formtext4,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Zip Code,AnswerValue:94560,VerityZone:formtext6,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:Newark,VerityZone:formtext7,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Pay Rate Type,AnswerValue:Hourly ,VerityZone:formtext8,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:State,AnswerValue:California ,VerityZone:formtext11,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Employment Status,AnswerValue:Part Time,VerityZone:formtext2,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Minimum Job Requirements,AnswerValue:u003culu003eu003cliu003eAge 16 or older other location-specific age requirements may apply.u003c/liu003eu003c/ulu003eu003cpu003eRequirements to be performed, with or without reasonable accommodation:u003c/pu003eu003culu003eu003cliu003eStanding, walking, lifting, twisting, and bending on a frequent basis.u003c/liu003eu003cliu003eAbility to lift up to 50 pounds and carry it up to 90 feet (or deposit into dumpster or trash compactor)u003c/liu003eu003c/ulu003e,VerityZone:formtext15,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:About AMC,AnswerValue:u003cpu003eAMC amazing. Thatu0027s the promise we deliver to nearly 35,000 associates, 240 million guests domestically, and 350 million guests worldwide each year. AMC has propelled industry innovation since 1920, and we continue to innovate by delivering premium sight and sound, new and improved food and beverage options, and diverse content in our state-of-the-art theatres. We focus on delivering friendly, superior service to our guests. We lead by example, have fun, and give back to the communities in which we live and work. If you feel motivated and energized by our culture, and if you can name your three favorite movies in the next 30 seconds, then AMC may be the right place for you. We offer competitive compensation, excellent benefits, and an environment that encourages teamwork, inclusion, collaboration, and results.u003c/pu003e,VerityZone:formtext19,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Job Summary,AnswerValue:Support operations to achieve AMCu0027s guest, associate, and financial goals while developing leadership skills in preparation for a supervisor role.,VerityZone:formtext25,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Estimated Work Hours,AnswerValue:Based on business needs,VerityZone:formtext40,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Location Address,AnswerValue:400 Newpark Mall, Newark, CA 94560,VerityZone:formtext42,QuestionType:text,ActualValueFromSolar:null}],GQId:2499,isGQResponsive:true,isActive:true,isSocialReferralJobRestricted:false,localeId:1033,AutoOptionalReqId:23259BR,Title:Crew Leader,JobSiteId:5197,Link:****{Responsive_AdvancedCSS: \,Responsive_BackgroundColor: #ffffff,Responsive_BackgroundImage: ****#333333,Responsive_BaseFontFamily: \u0027Helvetica Neueu0027, Helvetica, Arial, sans-serif,Responsive_BaseFontSize: 16px,Responsive_ButtonBackgroundColor: #de0028,Responsive_CompiledCSS: .baseFontColor { color: #333333;}.baseColorPalette { background-color: #ffffff; 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