Network Operations Manager

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Title: MGR, NETWORK OPERATIONSThis Manager position will be leading members of the Centralized Operations Center. This team is responsible for work order project management, both capital and expense for all class of plant project types (BAU, CIAC, CAF, METRO E), once the project is approved to preparing the project for the closing team. Project management includes updating Varasset with build statuses, ensuring milestones are correct and met and updated.  Team is also responsible for management of both COE and CON COMP queues in M6 to ensure circuit order due dates are met.Required Skills Excellent project management and Strong organizational skillsProven ability to interact with all levels of the organization and business partnersStrong written, oral and interpersonal skillsThe ability to multi-task and have solid follow up systemAnalytical and critical thinking skillsVery strong Knowledge Microsoft products, especially ExcelMinimum of 5 years of Supervisory experienceAbility to lead, motivate and influence others to achieveAbility to work independently with little or no guidance Able to work affectively with other teamsSome travel may be requiredKnowledge of VarassetA Bachelor’s Degree or equivalent work experience in telecommunications Desired SkillsKnowledge of COE Engineering and InstallationKnowledge of OSP Engineering and installationKnowledge of InfiniumKnowledge of M6Minimum of 3 years or more experience in Engineering, Construction, Operations or related departmentKnowledge of VxField Employee Relations: Consistently provides feedback and direction to staff to ensure employee development, engagement and business knowledge.Leverages all employee communication vehicles and opportunities (weekly/monthly/quarterly/one-on-ones) to obtain feedback on departmental goals and standard processes to engage and to hold employees accountable to overall business operations, processes and resultsEnsures employee advocacy and a positive work environment by listening and responding to employee feedback, issues, questions and concerns in a timely manner.Operations Proficiency:Will need to have a solid understanding of the business/department and standard processes within the first 30 daysAble to articulate business/departmental Goals and ensure standard processes are being followed by the work group. Detail Job DescriptionThis supervisor position will be supervising members of the Centralized Operations Center. This team is responsible for work order project management, both capital and expense for all class of plant project types (BAU, CIAC, CAF, METRO E), once the project is approved to preparing the project for the closing team. Project management includes updating Varasset with build statuses, ensuring milestones are correct and kept current.  The team also performs the following tasks: hold monthly open project calls, establish milestone dates and drive resources to meet dates, coordinate material and perform call outs, perform request for quotes/bids, coordinate scheduling of work with resources.Responsible for supervising the team that manages the COE_COMP queues in M6 to ensure circuit orders are processed/task completed upon in-service of COE equipment.

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