Content Strategist Remote

Profile

About NAVA
Our mission is to partner with government agencies to deliver digital services and infrastructure that makes programs simple, effective, and accessible to all. As a public benefit corporation, our intent is not to win as much work as we can, but to design a portfolio that makes the highest leverage progress against that mission.
Nava has a role in every important program that serves vulnerable populations and can apply industry-level ecosystem pressure to transform service experiences, program outcomes, and agency adaptability.
Nava is at the forefront of reimagining how our government serves its people, and we're looking for a Content Strategist to oversee and work on complex, long-term content projects that drive our mission forward.
In this role, you will work on small teams to drive content strategy forward for programs that affect millions of Americans. You will assist your fellow designers in developing tools, processes, and policies to support effective user-centered communications. Your work will also include drafting, editing, managing, and distributing content. The content strategist role requires an individual comfortable with rapidly evolving, ambiguous situations who is able to adapt to changing tactical circumstances and chart a course through uncertainty.
We're looking for a content strategist or a writer with an interest in content strategy who could assist in administering a distributed editorial model, including:
- Developing and maintaining editorial calendars
- Preparing reports on progress, measured against the team's goals
- Moving content through through approvals and distribution
Skills and Attributes
Candidates should have a background in writing and editing content in deadline-centered environments and should feel comfortable working with stakeholders to guide them in best practices for effective content.
Nice to have skills
Leverages a human centric approach to building compelling storytelling
Strategic approach to leveraging multi media as a part of designing and architecting engaging content
Experience developing content modeling and working with SEO and metadata
Familiarity with content management systems
Previous experience developing systems for re-using content and for architecting (organizing) information to be most effective for users is also helpful.
Comfortable sitting side by side with engineering or delivery management to go through details
Experience working in an agile, multidisciplinary team environment
What you'll do
Create content-focused strategic and tactical recommendations, such as content modeling and taxonomy development
Plan and implementing scalable enterprise-wide content initiatives
Align diverse client stakeholders on a common goal
Develop content creation processes and editorial workflow
Build and adapt deliverables to meet client needs solving client problems with well-reasoned plans, strong communication, creative approaches, and optimism
Research and develop information architecture and content
Train and mentor mid-level teammates and external partners consultants
What we're looking for
Depth of experience leading complex, long-term content projects (E.g. CMS migration, content development, search engine optimization)
Experience building information architecture specifically content hierarchy and information organization
Understanding of analytics planning and tracking
Experience with content curation or editorial planning
Ability to build and form strong relationships with the internal team and external partners
In your application please provide two writing samples
or links to two places where we can read your writing. Applications that don't include writing samples won't be considered. **PLEASE ENSURE YOU EITHER REMOVE YOUR ACCESS PASSWORD TO YOUR PORTFOLIO OR PROVIDE ACCESS DETAILS. CANDIDATES WHO DO NOT FOLLOW THIS INSTRUCTION WILL NOT BE CONSIDERED**
Other requirements
Residency: Lived in United States at least 3 years out of the last 5 years
Clearance: Able to attain and maintain Public Trust clearance or higher
(An active green card or citizenship is required).
Perks working with NAVA
20 days of PTO accrued, 13 days paid federal holidays, 5 floating holidays, unlimited sick leave
NAVA covers 90% of medical premiums & 100% of vision & dental premiums for their employees
16 weeks of fully paid parental leave and weekly meal deliveries during leave
401k contributions match at 4% of your salary
Flexible work arrangements
$1000 new home office set up budget and monthly phone allowance
$2,000 annual tuition and professional development budget
Equity stock options
Employee referral program
Short and Long-Term Disability Insurance
Life and Accidental Death
Diverse, inclusive, highly collaborative and vibrant culture fostering remote work!
Location
Remote or from one of Nava's offices in DC or San Francisco.
Remote work locations: Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, Texas, Tennessee, Virginia, Washington.
*If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time.
Nava PBC equal opportunity employer that is deeply committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, age, gender, religious or political beliefs, national origin or heritage, marital status, disability, sex, sexual orientation or gender identity, genetic information, pregnancy, status as a protected veteran or any characteristic protected by federal, state, or local laws. Our commitment to diversity, equity, and inclusion not only reflects our values as a public benefit corporation but also enriches our ability to do our work.
Please contact the recruiting team at **** if you would like to request reasonable accommodation during the application or interviewing process.
We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role is required to work from the contiguous United States.
We care deeply about diversity and inclusion at Nava. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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