Business Support Planner- Demand Planning Operations

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The Business Support Planner - Demand Planning Operations (BSP)
applies expertise in replenishment combined with in depth business knowledge to maximize the productivity of the company inventory assets (on-line, in stores and warehouses) through system utilization, replenishment settings and processes. This important position influences the overall inventory strategy for the business groups they support through business, process and tactical education, execution and process improvements. He/She understands the nuances of day to day business, available capabilities and will sit within the business – acting as a core team member. Additionally, they are responsible for the education and coaching of the business team members in order to drive the system utilization, process improvements, and supply chain acumen required to maximize multi-channel business results, supply chain efficiency and customer experience. The BSP indirectly supervises 6-12 Sr. Demand Planning Analysts and Demand Planning Analysts.

Key Responsibilities:
1. Team Coaching/Leadership
Collaborate with Operations team representing the nuances of the business supported, but focused on solutions which can benefit all teams
Maintain business rhythms designed to guide consistent behaviors through education, execution and inventory management acumen for the core team
Deliver best practice through the coaching, training and mentoring of demand planning teams
Partner with (Senior/Associate) Demand Planning Manager(s) or Associate Director(s) & Director to ensure business outcomes are met and multi-channel inventory performance is maximized
2. Business Capability Support
Serve as Single Point of Contact for Demand Planning team related to process changes, system utilization and supply chain impacts across channels
Accountable for appropriate system usage facilitating replenishment optimization through setting recommendations and centralized execution of key business activities supporting complex sourcing and fulfillment strategies
Ensure consistency in utilization and execution across all Demand Planning processes related to inventory planning and movement, supporting optimal outcomes based on business strategy
Responsible for centralized company-wide activities relating to process, capabilities, and communication driving excellence in multi-channel inventory management
3. Business Strategy Development
Participate in the definition and coordination of unique inventory strategies for key events, transitions, and project implementations balancing the needs of dot com and retail
Represent the needs of the core business by serving as Subject Matter Expert in areas impacting purchasing and disposition of inventory
Serve as liaison with cross-functional teams utilizing knowledge of specific business model, strategies, and system capabilities to define future needs
4. Personal/Professional Development
Utilize internal and external resources to define opportunities to improve business results through inventory management
Provide management support to Demand Planning Directors in the absence of the Demand Planning Manager
Actively participate in the performance appraisal process, providing input to the Demand Planning Manager for individuals on the teams supported
Experience:
3 years of experience in Demand Planning, Forecasting, Supply Chain, Business Management, Retail or Inventory Management
Strong interpersonal skills and collaboration with demonstrated ability to work cross-functionally
Strong written & oral communication skills at multiple levels of an organization
Aptitude & passion for educating, motivating and influencing others to consistently achieve optimal outcomes
Demonstrated high level of responsibility
Strong Organizational & Time Management skills
Demonstrated ability & curiosity of learning new complex process/systems/skills with the goal to translate and educate others

Company info

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