Intake Coordinator

Profile

What You Will Do:
Intake Coordinator
Full Time, Day 8:30a-5pm
Baltimore, MD
Come elevate your skills and experience by working with a world class 800-bed, Magnet designated Academic Medical Center
with a comprehensive and technologically advanced surgical suites.

At the University of Maryland Medical Center (UMMC), a designated Magnet facility, we are a team. Nurses and doctors, specialists and therapists, work shoulder-to-shoulder to give our patients the care they deserve. We take time to celebrate each other's contributions and treat each other with respect by valuing each other's ideas and opinions. Ultimately, we support each other's growth. Together, we form a world-class team dedicated to furthering the practice of patient care.
Principal Responsibilities and Tasks
Markets services to and acts as an on-going liaison between referral sources and Harbor City Unlimited to ensure quality and continuity of services.
Conducts and documents in-depth and detailed initial clinical intake assessments for all referrals at a convenient location for the new referral (office, home, community, clinics, etc.). Oversees and provides clinical consultation to other staff who may be conducting intake assessments.
Obtains psychosocial background information and recommendations from referral sources and other past and present service providers (including hospitals) to determine appropriate services and to aid the Harbor City Unlimited staff in formulating and implementing rehabilitation plans.
Ensures program compliance with State regulation timeframes concerning referral, face-to-face assessments and service initiation.
Submits clinical information to the State Administrative Services Organization (ASO) to acquire initial service authorization.
Chairs the Intake/Discharge Committee. Presents new referrals for assignment to HCU teams. Maintains caseload totals and the Intake / Discharge Tracking Documentation. Maintains intake and discharge records.
Gathers all discharge information from the member's Rehabilitation Counselor to present to the Intake/Discharge Committee.
Maintains the member waiting list as necessary. Regularly updates referral and the referral source of individual's status on the waiting list.
Completes and submits all clinical and demographic intake information needed for the HCU computer database and for activation in the Division billing system.
Ensures the mailing of admission letters to new members and follow-up surveys to all discharged members.
Participates in Mid-Management meetings to remain up-to-date on all organizational changes that may affect services available to new referrals.
Reviews outcome information and makes recommendations as appropriate.
Employees at UMMC experience:
A supportive and collaborative
work environment
The opportunity to work in a specialized care environment at an Academic Medical Center
with a nursing centered care model and Magnet Designation;
A comprehensive benefits package
including health, vision and dental coverage including prescription drug coverage, Tax-Free Savings Plans and more!
A highly competitive wage scale
: Annual merit increases and a base wage scale that is measured against to market standards.
Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won't find a more vibrant place to work!
What You Need to Be Successful:
Education and Experience
Bachelor's degree in Human Services or related field is required,
or
a combination of education and applicable work experience, is required. Master's Degree preferred.
Minimum of three (3) years progressively responsible administrative/professional experience in a clinical outpatient psychiatry department performing admissions review work, or equivalent work experience, is required.
Minimum of one (1) year of psychosocial assessment experience is required.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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