Student Services Director

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Student Services Director

Duties: Manage the ISSS unit within the Office of International Education. Manage the ISSS unit of the Office of International Education, supervising 10 total professional and administrative staff. There are seven advisers who work directly with students and scholars, providing immigration advising and processing employment based filings for international visitors and hires. Help the client population by referring them to resources as necessary (academic advisers, counseling services, etc.) Three of the advisers work with students, two of which work specifically with the sponsored students; four advisers are generalists, working with both students and scholars. One position works specifically on orientation programming for new incoming students. Two support staff help with ISSS support, including exchange student processing and SEVIS related support. Provide guidance to hiring authorities on the campus in statutory and regulatory matters pertaining to the hiring of international faculty and researchers. Consultation with the campus’ International Scholar Advisory Board, develops institutional policies and procedures to ensure best practices with these types of filings to ensure compliance with federal regulations. This employment based visa work is performed for UCCS and CU-System as well as CU-Boulder, and this position serves as the administrator for managing the work load from the other external units (UCCS and Systems) determining how much is charged for this service as well as setting policies with these other campus units as needed (UCCS/Systems). Develop policy and procedures consistent with federal regulations governing immigration matters that allow the campus to matriculate and retain international students on F-1 and J-1 student visas. Ensure that all advising staff are current about with the regulations and internal policies and procedures to ensure consistency in advising. Act as the “Primary Designated School Official” for the campus in its dealings with the Student and Exchange Visitor Program (SEVP) and as the Responsible Officer for the campus “Exchange Visitor Program” as authorized by the U.S. State Department. Responsible for updating the campus’ I-17 (Certification) for the F-1 student program as needed, which requires keeping abreast of any new changes/additions in programs and degrees offered. Files for recertification every two years for the F1 visa program. Files the Annual Report on the campus’ J Exchange Visitor Program and files for re-designation every two years. Advise students and scholars and provide guidance on immigration and other legal matters, University procedures and requirements, integration into the campus and community, personal problems, financial planning, and the entire range of concerns that are common to international students and scholars at the University. Crisis management affecting international students and scholars. Processes of filing employment based visa petitions in addition to student visa issues (F1 and J1 visa types). Develop collaborations and partner with various campus units (Office of Victim Assistance, Students of Concern, CAPS, CUE, and CU Parent Relations etc.) and College representatives to better communicate issues around international students/scholars. Act as a resource to other units concerning visa related matters (Human Resources, Office of Tuition Classification) etc. Collaborate with other state and national leaders and government officials in the field of international education to promote international educational exchange.

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