Alumni Specialist - HRIS

Profile

Alumni Engagement Information
and Program Specialist
Location
New York, NY - Midtown Manhattan
- NYC
The
Firm
Major U.S. Multinational
Law Firm
Compensation
Base salary $100,000 plus,
Bonus(es), 401K with match, Medical Dental & Vision Coverage, Life
and AD&D Insurance, Retirement Plans, Flexible Spending Accounts, Transit
Programs and much more for you and your family. One of America's Best
Employers
Duties
SUMMARY
The Alumni Engagement Information
Specialist is responsible for improving alumni-related data and data-driven
business processes through the ongoing maintenance and research efforts
for the program. Projects vary in scope across multiple technology
tools and may stretch across various office locations. In addition
to the responsibilities associated with alumni-related data, the Alumni
Engagement Information Specialist will be a critical on site resource for
local alumni programming and events in the New York office. The Specialist
will assist as needed with the planning and coordination of local programs
and must be able to juggle all responsibilities effectively.
Primary responsibilities
include, but are not limited to, data maintenance and research, reporting,
data analysis, internal website monitoring, event and training support,
budget support, and other ongoing projects or general administrative duties.
KEY RESPONSIBILITIES
Understands business data points
for current and future integration to the alumni site (HR, CRM, LinkedIn,
D&B, etc.) and understands dataflow, design & ownership of information.
Understanding of the alumni
program and how technology supports our efforts.
Understanding of Alumni Website
functionality, maintenance and vendor relationship.
Ensures that data feeds accurately
to the alumni website from HR data systems, (PeopleSoft), and in the future,
the Firm’s CRM and other sources such as LinkedIn and D&B.
Monitors the website and works
with Alumni Operations & Delivery Manager, appropriate vendors, and
the firm's departments such as IT and HR to fix problems, coordinate enhancements,
and complete upgrades.
Manages alumni data to ensure
accuracy.
Assists with regular data refresh
campaigns and conducts research of information on missing contact info.
Supports Firmwide reporting
needs for alumni data by understanding alumni data & standard vs adhoc
reports.
Runs requested reports on alumni
data - many ad hoc, some will be regularly scheduled. Performs quality
control on reports for accuracy.
Reviews and maintains existing
standard “Saved Search” type queries, evaluating for efficiency and improvement.
Support monthly metrics and
dashboard reporting to various groups.
Support research and analysis
leveraging the firm's Alumni LinkedIn Group and Alumni LinkedIn Recruiter
Licenses.
Assist with RFP and vendor review
of information in support of new platform selection process.
Perform key data review/analysis
and other tasks in support of new platform data migration and site implementation.
Has acute attention to detail
with appropriate use of judgment and the need for consultation to identify
and analyze problems and find solutions.
In support of key event-heavy
periods of the year, assist with event planning and execution.
Develop good working relationships
with colleagues in other departments to better understand the alumni data
and enhance data integrity.
Cultivate local relationships
with other teams and attorneys to build local additional local presence
of alumni team within the New York office.
Act as onsite resource for information
and requests related to the Alumni Engagement Program.
Produce reports in support of
budget-related monitoring and activities as needed to assist Alumni Operations
& Delivery Manager.
Required
Minimum 4-5 years of related
HRIS experience. Alumni relations data and technology experience a BIG
PLUS
A Bachelor’s degree is required,
preferably in a business or information management field
Experience in technology or
project management/ business analysis within the legal or a professional
services industry preferred.
Great attention to detail, organizational
skills, the ability to multi-task, and the ability to meet deadlines effectively
Understand how to manipulate
data sets and other sources in order to extract relevant data to provide
support and insight
Translate business needs into
specific technical queries or criteria of data to pull
Bachelor’s degree required
Understand, analyze & match
data from various sources in Excel (Alumni Database, CRM data, LinkedIn,
HR PeopleSoft) to achieve desired reports/results
Excellent written and oral communication
skills are required
Ability to cultivate relationships
across departments, offices, and with attorneys
Technical experience should
include solid working knowledge of Microsoft Suite (Word, Excel, PowerPoint,
Access & Visio)
Familiarity or working knowledge
with LinkedIn searching, SharePoint, PeopleSoft HR and CRM systems

Company info

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