Director Custom Application Development

Profile

Director, Custom Application Development
Reporting To:
VP, Application Infrastructure
Location:
Syracuse, NY
**NOTE: Only local candidates will be considered--Principals Only--NO AGENCIES
Who We Are:
NaviSite, Inc., a Time Warner Cable Company, is a leading worldwide provider of enterprise-class, cloud services, managed applications and managed hosting solutions. NaviSite provides a full suite of reliable and scalable solutions for organizations looking to outsource IT infrastructures and lower their capital and operational costs. Enterprise customers depend on NaviSite for customized solutions, delivered through a global footprint of state-of-the-art data centers. For more information, please visit ****Benefits:
We offer a generous compensation package including a competitive salary, full medical/dental/life/disability insurance package for all employees. We also offer extensive training in the most current technologies, as well as, college tuition reimbursement.
What You Will Do--in the Director, Custom Application Development role:
Job Overview and Responsibilities:
The Director, Custom Application Development plays a critical role directing the daily operations and activities of NaviSite's Custom Application Development (CAD) team as well as working with the Sales, Solution Architects and Marketing teams to drive new business and to grow the services being provided to existing customer.
The Director is responsible for a staff of up to 30 software development professionals and works with a variety of customers that contract for application development and support services.
The Director is required to work well with our Customers as well as all internal NaviSite teams.
Primary Responsibilities:
* Provides direction, leadership, & professional development to a team of highly skilled technology professionals
* Provides technical direction, sets vision, goals and direction of the team
* Responsible for revenue generation and profit margins for the team
* Works closely with the Marketing, Product Management and Sales teams to drive new business development initiatives
* Extensive technical expertise in web based applications, User Interface Design methods, eCommerce, Content Management and Search technology / platforms
* Serves as a point of escalation for external customers as well as internal team members
* Manage resource commitments across multiple customers / projects
* Manage the process for tracking, invoicing and reporting of billable services
* Participate in the Incident Management Process
* Monitor daily performance of all roles to ensure proper procedures are being followed
* Manage team performance and efficiency and make recommendations for process improvements resulting in increased quality of service and customer satisfaction
What we are looking for in the Director, Custom Application Development candidate:
The ideal candidate will have:
* Bachelor of Science in Computer Science (or related field) and a minimum of 15 years of experience in Software Development/Operations - with 3-5 years in a team leadership role
* Proven technical management experience in developing, delivering and supporting quality software solutions
* 5 - 10 years of experience in a professional services organization
* Experience with variety of application development methodologies including Agile as well as more traditional SDLC
* Strong expertise in customer / vendor relationship management
* Experience contributing to sales proposals and providing technical sales support
* Comfortable leading and influencing remote disparate groups
* Excellent verbal and written communication skills
* Excellent organization and teamwork skills
* Understanding of enterprise application environments and application development / management tools
* Proficiency with troubleshooting software and hardware issues
* Knowledge of ticketing systems used for incident and change management
* Familiarity with Business Continuity, and Disaster Recovery
Job code:
CB: 03/13/13, navitbot
More on TWC Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most - at work and at home.
Time Warner Cable is an Equal Opportunity Employer M/F/D/V.
FCC Unit_TWC NAVIS
Controlling Establishment ID 00809 - Syracuse Elwood
Department:
Cloud Computing
NaviSite
Web: ****

Company info

Sign Up Now - MiamiCrossing.com