ADMINISTRATIVE ASSISTANT II - NURSING SERVICE OFFICE - FULL TIME

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ADMINISTRATIVE ASSISTANT II - NURSING SERVICE OFFICE - FULL TIME','Full-time','Administrative/Clerical','FULL TIME','FULL TIME','80','80','Occasional','Occasional','ARKANSAS-LITTLE ROCK-ST VINCENT INFIRMARY','','!*!JOB SUMMARY: Manage and perform all duties necessary to enhance and maintain the office of the department, provide back-up support to other Executive Team members, as assigned.  Enhance the image of SVHS by projecting an image that reflects a professional demeanor as demonstrated in articulate speech, a well-groomed appearance and the ability to maintain confidentiality.


ESSENTIAL FUNCTIONS:

 




 
  Communication
    
  Provides telephone and reception services, directing calls to appropriate staff; handling requests   and  complaints in an efficient, orderly and prioritized manner; answers phone promptly and          courteously, exercising good judgement and maintaining confidentiality.
   Acknowledges all persons entering the office in a prompt and courteous manner.
      Sends and receives E-mail and facsimile communications appropriately.
      Maintains a pleasant and cooperative working relationship with all personnel.
      Handles difficult situations tactfully and treats all persons equally and with dignity.
 


 


 

 
Information Management
      Maintains confidentiality of all records/activities of VP/Administrator, as required, to include prospective business ventures,                   proposed benefit and policy changes, employee/patient/physician issues and/or concerns, etc.
  Processes confidential new hire information and orientation schedule for management team members reporting directly to                 VP/Administrator.
     Assists in development of highly confidential documents and processes that require a high level of discretion.
  Disseminates information accurately and distributes to appropriate recipients.
 
 
Policies and Procedures
   Arrives at work promptly on a consistent basis.
   Follows hospital/department dress code.
   Arranges personal obligations/appointments in consideration of office coverage and work load.
      Uses time productively and effectively controls telephone, visitors and other time traps.
 
Coordination
       Provides support for meetings held by VP/Administrator by processing notices/agendas/mailings, arranging meeting                               rooms/accommodations/refreshments/meals, and providing materials for meetings.
       Coordinates the process of management evaluations for those reporting to VP/Administrator.
       Maintains appointment calendar by arranging appointments and monitoring cancellations and changes for VP/Administrator.
       Screens incoming calls, directs callers to appropriate others, and informs VP/Administrator of matters requiring immediate                    attention.
       Coordinates attendance at seminars/meetings and related travel arrangements for VP/Administrator.
 
Secretarial
        Utilizes computer to accurately prepare documents, reports and correspondence.
        Performs secretarial duties for VP/Administrator and other Executive Team members, as required, using correct English  grammar, punctuation and composition in the preparation of correspondence, reports, statements and minutes.
        Keeps abreast of office routines/procedures in order to serve in back-up capacity, as needed.
 
Records Management
Maintains central personnel files for active and terminated employees, including periodic purging.
        Assists with other departmental filing as required.
    Maintains current filing system for VP/Administrator, ensuring easy retrieval of documents and information.
 

','!*!MINIMUM QUALIFICATIONS:
 
Education:    High school diploma or GED, Metropolitan Test, or equivalent, plus successful completion of commercial/secretarial courses.
 
Experience:      Two to three (2-3) years progressively responsible experience in an administrative role requiring broad range of secretarial experience.  Medical environment preferred.
 
 
Physical Requirements: This job requires, at various times, the following physical activities; sitting, reaching, carrying, walking, pushing, pulling, lifting, talking, hearing, and finger dexterity.  Must have close visual acuity to perform daily activities.  The worker is not substantially exposed to adverse environmental conditions.
 
 
Skills: Excellent word processing and computer skills, including spreadsheets.  Demonstrated ability to work without supervision.  Must possess excellent communication skills, both oral and written, including excellent knowledge of English grammar and punctuation.  Must possess ability to utilize sound judgment, work effectively under pressure, excellent communication skills, and ability to deal with all persons in a polite, efficient, respectful, and professional manner, utilizing tact and diplomacy.  Must be able to maintain confidentiality.
 ','We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.','2017-R0138668','CHI St. Vincent','ADMINISTRATIVE ASSISTANT II - NURSING SERVICE OFFICE - FULL TIME

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