Quality Engineering Technician III

Profile

Description

The Quality Engineering Technician 3 carries out procedures to ensure that all information systems products and services meet organization standards and end-user requirements. The Quality Engineering Technician 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills.

Responsibilities

Hours for this position are 8am-5pm EST. This position will occasionally have flex hours in perform software tests during evening and weekend hours.

The Quality Engineering Technician 3 performs and leads tests of software to ensure proper operation and freedom from defects. This position will coordinate and lead offshore resources focused on current and ongoing initiatives.


May create test data for applications.
Documents and works to resolve all complex problems.
Reports progress on problem resolution to management.
Devises improvements to current procedures and develops models of possible future configurations. Acts as information resource about assigned areas to technical writers.
Performs complex work flow analysis and recommends quality improvements.
Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects.
Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge.


Required Qualifications


Minimum 1 year of experience with Agile technologies
Must have basic understanding of drafting/writing test cases
Perform and lead tests of software to ensure proper operation and freedom from defects.


Preferred Qualifications


Bachelor's or Master's Degree
Previous experience as a Leader, Subject Matter Expert or Mentor


Work-At-Home Requirements

To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:


At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information


Scheduled Weekly Hours

40

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ****

Company info

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