Healthcare Insurance Collector Team Lead

Profile

Healthcare Insurance Collector Team Lead','08591-143496','United States-Tennessee-Nashville-PAS - Nashville','Full-time','Finance Acctg Billing Claims & Revenue','!*!Parallon, a leading health care company is offering a great opportunity. We are looking for dynamic candidates to be part of our team.  We offer excellent relocation and benefit packages, including 401K, bonus potential, tuition reimbursement, medical and dental plans, flexible spending plans, long-term/ short -term disability, and generous paid time off!
 We are in need of Collections Team Lead for our Service Center. You will be responsible for coordinating activities related to daily Collections operations.
 

DUTIES INCLUDE BUT ARE NOT LIMITED TO:


Maintain established departmental policies and procedures, objectives, patient, and customer service policies

Handle difficult patient and third party follow-up problems

Review accounts recommended for write-off to ensure accounts have aged as determined by corporate/guidelines

Review accounts in bankruptcy

Review agency and attorney performance reports

Assist team members with questions, concerns, and complaints from insurance companies, patients, and other personnel

Work as a liaison between team members and PAS staff

Assist with payroll activities for team members (i.e., time cards, edit sheets)

Establish working relationships with individuals at insurance companies

Assist manager with developing team goals and action plans

Assist with training of new team members

Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”

Other duties as assigned
 ','!*!EDUCATION


High school diploma or GED required
 
EXPERIENCE


At least one year of collections experience required

Prior supervisory experience preferred

Basic Knowledge of UB, EOB, and remit advise preferred

Ability to meet production goals

Medicaid/Medicare experience not required but an plus

Experience with account resolution

Review and submit appeals on denied claims

AR insurance experience within a hospital CBO a plus
 
Additional Qualifications
Good phone skills (clear Voice)
Multi task skills
Good time management skills
experience working in a production environment (fast paced)
Working knowledge Windows based software(Excel, PPT, outlook, word)
 
 ','Healthcare Insurance Collector Team Lead

Company info

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