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Location
Getzville, NY, United States
Posted on
Dec 01, 2022
Profile
COMPANY OVERVIEW
**MEMBERS ONLY**SIGN UP NOW***. is a constellation of design-driven brands and people, working together with our clients in person and digitally to create inspired modern interiors. We are part of MillerKnoll, the engine powering the world’s most dynamic design brands. Our internationally recognized portfolio includes furniture, textiles, leathers, lighting, accessories, and architectural and acoustical elements. Our brands — Knoll Office, KnollStudio, KnollTextiles, KnollExtra, Spinneybeck | FilzFelt, Edelman Leather, HOLLY HUNT, DatesWeiser, Muuto, and Fully — reflect our commitment to modern design that meets the diverse requirements of high-performance workplaces, work from home settings and luxury residential interiors. A recipient of the National Design Award for Corporate and Institutional Achievement from the Smithsonian's Cooper-Hewitt, National Design Museum, we can help organizations achieve Leadership in Energy and Environmental Design (LEED), Living Building Challenge and WELL Building workplace certifications. To learn more about our initiatives to support more inclusive and diverse communities, visit
Knoll.com/Community
SPINNEYBECK | FILZFELT
Spinneybeck | FilzFelt is a specialty business of Knoll, a global office furnishings manufacturer committed to design excellence. Knoll is recognized internationally for creating workplace furnishings that inspire, evolve and endure. Spinneybeck is the world’s leading supplier of luxurious, full grain, aniline dyed Italian leather for upholstery, aircraft interiors and architectural applications. FilzFelt’s product line includes acoustic products, drapery, floor coverings, hanging panels and wall panels made from German-milled 100% Wool Design Felt. Our global headquarters facility is located in Getzville, New York. To learn more about Spinneybeck | FilzFelt please visit our websites
********POSITION PROFILE
Project Coordinators are the liaison between customers, sales representatives, and all other departments within the company (including sampling, purchasing, production, shipping and accounting). They are responsible for the proactive coordination of all aspects of order placement to fulfillment and follow up to ensure that our customer’s needs and expectations are met.
Project coordinators receive phone calls, emails and faxes from sales representatives, end users, purchasers, manufacturers, general contractors, installers, architects and designers. They answer questions, prepare quotes, enter transactions, interpret architectural drawings, initiate follow up and problem solve. Project coordinators work closely with our purchasing and production teams on made-to-order and custom products. They generate, review, and update forms and reports on a daily, weekly or monthly basis to keep their transactions current and to relay information to other departments.
Each project coordinator has specific territories assigned to them and cover additional territories when co-workers are on vacation. They receive overflow phone calls on a regular basis, and occasionally cover the switchboard.
Additional Information
The department operates from 8:00 AM to 6:00 PM, Monday – Friday. Project coordinators work 8:30-5:30.
Computer programs used include SBT for transactions, Infor to manage our customer database, DocuWare for electronic filing, Microsoft Outlook and Excel.
Required Skills
Exceptional organizational, problem solving, communication and mathematical skills are required, as well as the ability to prioritize work while still addressing less urgent requests in a timely manner.
Reliability and the capability to work independently as well as with the rest of the department in a fast-paced environment are imperative.
Required Experience
4 year degree
2-3 years of relevant work experience, preferably in the architecture/design field and customer service.
Who We Hire
Simply put, we hire everyone. Herman Miller is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.
Job Location
Getzville, New York, United States
Company info
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