Business Analyst SNAP TANF TFS Visual Studio Legacy MF applications MS SQL 2012 R2 MS Project

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Daily duties / responsibilities: As a Business Analyst, candidates must become familiar with the standard workflows and requirements of Economic Services processes such as Application/Intake, Eligibility Determination, Benefit Calculations and Issuance, Delivery Processes, Claims, Reporting, and Interfaces. As a critical team member, duties will include clarifying and translating requirements for the benefit of software development team members.
In the role as Lead BA, candidates will not only test new features and functionality, but will also actively use every function and tool of the software solution in order to develop a deep understanding of the product and how it works. Constant use of the application will allow for proactive identification of defects, performance and reliability issues, as well as other potential failures. Detailed disciplines in recording, measurement and reporting to track the progress and outcomes of the testing process are essential job skills.
Refining operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
Supplying new user stories or use cases by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications.
Improve the system(s) by studying current practices and suggesting required modifications.
Recommends controls by identifying problems; writing improved procedures.
Maintaining system protocols by writing and updating procedures.
Providing references for users by writing and maintaining user documentation; providing input to operations help desk support, user training needs, etc.
Preparing technical reports by collecting, analyzing, and summarizing information and trends.
Contributes to team effort by accomplishing related results as needed.
Perform tasks efficiently and work together with team to ensure project success.
Plan, design, and author effective test cases.
Evaluate and test new or modified software programs and software development procedures used to verify that programs function according to user requirements and conform to established guidelines.
Learn and use enterprise tools for test management, execution and reporting to enhance the overall software testing process.
Develop automated tests for your test cases and integrate your automations into test suites when determined as an effective and efficient means of executing tests.
Review computer operating logs to identify program processing errors; utilize tools to interrogate databases and data stores to determine proper application behavior.
Observes computer monitoring/performance metrics during program test to detect error codes or interruption of program; record and report errors using enterprise tools available to the project.
Identifies differences between established standards and user applications and suggests modifications to conform to standards.
Conduct compatibility tests with vendor-provided programs; test implementations/integrations with third party platforms.
Monitors program performance after implementation to prevent reoccurrence of program operating problems and ensure efficiency of operation.
Write documentation to describe program evaluation, testing, and correction.
Business Analyst:
Required skills: Understand program, policy, practice and business operational functions within state and local government Economic services.
Minimum 1-2 years of experience with SNAP, TANF and/or other economic services programs.
Proven ability to translate technical practices and terminology to business owners and stakeholders and to translate business requirements to technical teams
Must be able to multi-task and meet deadlines in a fast-paced start-up environment.
Attention to detail and strong analytical and conceptual skills; ability to create original concepts and theories for a variety of projects.
Bachelor's degree in business, information systems or related discipline, or equivalent and extensive related project experience; M.B.A. or MPA preferred.
Five to seven years of experience in IT, with a minimum of two years in business process design.
Environments and Tools
TFS (Team Foundation Server)
Visual Studio
Legacy MF applications
MS SQL 2012 R2 / 2014 / 2016
MS Project
Wireframes Technologies (Balsamiq)
MS Office (Excel, Word).
Minimum 1-2 years of experience with SNAP, TANF and/or other economic services programs.
Experience with Agile software development is a plus.
Required education/certifications: Bachelors or higher degree in Computer Science or other quantitative discipline
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