Siemens Healthineers Customer Engagement Manager Multiple Locations

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As a membernof the Product Management team, the Customer Engagement Manager will benresponsible for various aspects of the entire Product Management cycle of ournproduct, and/or components and feature sets within the product. You willnadvance our product from existing ideas, and help to develop new ideas based onnyour industry experience and your interaction with customers and prospects. Younmust possess a unique blend of business and technical savvy; a big-picturenvision, and the drive to make that vision a reality. You must enjoy spendingntime in the market to understand customer problems, and find innovativensolutions for the broader market. You will serve as the voice of the customernin decisions made regarding future products, and control product scope based onna detailed understanding of needs, requirements and resources. You must be ablento communicate with all areas of the company. You will work with engineeringncounterparts to define product release requirements. You will work withnmarketing communications to define the go-to-market strategy, helping themnunderstand the product positioning, key benefits, and target customer. You willnalso serve as the internal and external advocate for your product offering,noccasionally working with the sales channel and key customers.KeynResponsibilitiesCreation of advanced product andnfeature concepts and associated user requirement specifications for thendevelopment of new products or enhancing existing products by conducting marketnresearch and customer interaction/interviews including product mockups andnprototype evaluations for functionality and usability.Guides the elicitation, documentationnand evaluation of complex user requirements, in most cases through onsitencustomer workshops and evaluations. Develops very complex research,nanalysis, documentation and validation of functional requirements, use casesnand logical object and data models. Driving a solution through all stagesnof the project plan including working closely with project management andndevelopment scrum teams to provide feedback and act as customer advocate. Work with product marketing to defineninitiatives to create demand within key markets including print media, tradenshows, direct marketing, web marketing, and product trainings. Provide input tonmarketing staff to ensure they are able to generate high quality sales aidsnsuch as product guides, press releases and web content.Presentation of new products, productnenhancements, and business case at stakeholder meetings throughout thenorganization (working level to management level) Planning and execution of customernengagement feedback activities, product validation, and formal customer use andnusability testsKeynRequirements – GeneralStrong knowledge of the currentnhealthcare environment (Health System Consolidation, Multi-Site Service Lines) asnwell as the changing landscape with healthcare reform (Meaningful Use,naccountable care, etc.) and ACR guidelines and standards.Solid knowledge of the Radiology Information Systems (RIS) industry andnmarkets requiredRecent experience with requirementndefinition and validation to support product development.Demonstrated track record of being anself-starter with the ability to drive topics to completion and a propensity tonthink outside the box to solve simple and complex problems creatively. Excellent communication skills.nAbility to translate complex healthcare, clinical, and technical workflownconcepts to lay persons. Ability to travel up to 50% of thentime, primarily within the USA and Canada. Some international travel may alsonbe required.KeynRequirements – Technical Experience with infrastructure andnnetwork design including databases management, remote and hosted deployment andnsupport, IT security, communication standards (DICOM, HL7, ASPI, etc.) and hownthese apply with Enterprise Imaging Systems and vended products acrossndepartment, hospital, and enterprise.Experience with Healthcare datanmining/ reporting concepts preferred.Experience with server virtualizationnconcepts preferred.Ideal candidate has minimum 8 years’nexperience providing end user support, software development, or product definitionnin an IT/software/computer-related field in a healthcare environment.Bachelor’s degree in technical field# LI-MM1*Preferred candidates will have andegree in computer science and experience with radiology information systems.Organization: Siemens HealthineersCompany: **MEMBERS ONLY**SIGN UP NOW***..Experience Level: Experienced ProfessionalJob Type: Full-timeEqual Employment Opportunity StatementSiemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.EEO is the LawApplicants and employees are protected under Federal law from discrimination. To learn more, Click here.Pay Transparency Non-Discrimination ProvisionSiemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.California Privacy NoticeCalifornia residents have the right to receive additional notices about their personal information. 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