Test Analyst / Manger

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Job Description and Responsibilities:
Interactive Brokers is looking for a motivated, analytical and an experienced Test Analyst / Manager, with a technical background, who is ready to play a key role in our growing business entities.
As a Test Analyst/Manager reporting to the Global Head of New Accounts Projects, the candidate will be responsible for building out the testing function within the Global New Accounts department.
The individual will provide support and governance to an expanding/critical department, working closely with the Project and Operational Teams, Programming and Global Stakeholders.
The individual will bring knowledge and experience of what makes a successful testing function in a fast-paced working environment, where time-to-market is a key driver to ensure Interactive Brokers has the competitive advantage.
Responsibilities:
Ability to define and build the testing vision, values, and function.
Ability to integrate the testing function into the Global New Accounts department (provide documentation and training) - supporting North America, Europe and Asia.
Support both Run-The-Bank (RTB) and Change-The-Banks (CTB) streams of work.
Own the defect triage meetings; validate defect, reproduce defect, determine the priority of the defect, and when it needs to be fixed by.
Ensure the defect ticket (Jira) has sufficient information for the programming team to assess. Coordinate with programming if further clarification required.
Follow up with programming on defect resolution/track delivery timelines.
Review release notes from programming to understand what items are being delivered and when.
Execute the test cases.
Report any failures to the programming team.
Be responsible for obtaining sign-off from Business/Project Team for all testing.
Be the contact person for any post implementation issues.
Metrics and MI reporting; manage weekly status reports for all testing activities.
Results and Benchmarking; work with the Process Engineering team to monitor and drive key performance indicator metrics to assess the quality and efficiency of delivery. Ability to validate that our testing is getting better
Establish and maintain trusted and lasting relationships with the business and stakeholders.
Provide release notes to New Accounts stakeholders on what items have been implemented to Production, and what the status is.
Produce end-user manuals / desktop procedures.
Be an innovation and thought leading; continuously looking for efficiencies.
Qualifications:
University degree in Computing or related field.
5 years Test Analyst/Manager experience – accreditation is a plus (i.e. ISTQB).
Strong technology experience.
Software Level experience: sql (desirable).
Knowledge of Change Management process and Project Lifecycles.
Experience of the Financial Service/Brokerage industry (preferable).
Skills/Abilities:
Ability to build out the testing function.
Show strategic and critical thinking, work through ambiguity and have strong attention to detail.
Highly self-motivated.
Stakeholder management.
Have strong verbal and written communication skills – be confident.
Have strong analytical skills.
Is driven and proactive.
Is a quick learner.
Ability to context switch and run with multiple workstreams concurrently.
Ability to determine priorities but be flexible and adaptable with changing priorities.
Be a great problem solver.
Effective time management.
Be active listener.
Have negotiation skills – be adaptable and influential.
Foresee potential issues and risks.
Can disagree diplomatically.
Have collaboration and team building skills, but can also work independently (on own initiative).Willingness to help your team members grow as an individual.
Have a strong base in programming (desirable).
Company Benefits & Perks
Competitive salary, annual performance-based bonus and stock grant
Retirement plan 401(k) with competitive company match
Excellent health and welfare benefits including medical, dental, and vision benefits
Wellness screenings and assessments, health coaches and counseling services through Employee Assistance Program (EAP)
Paid time off and a generous parental leave policy
Daily company paid lunch and a fully stocked kitchen with healthy options for breakfast and snack
Corporate events including team outings, dinners, volunteer activities and company sports teams
Education reimbursement and learning opportunities
Modern offices with sit/stand desks and multi-monitor setups
Company Overview
Interactive Brokers (IBKR), a subsidiary of publicly-traded **MEMBERS ONLY**SIGN UP NOW***., based in Greenwich, Connecticut (NASDAQ: IBKR) is a low-cost provider of trade execution and clearing services for active traders, institutional investors, financial advisors and introducing brokers. IBKR’s premier technology provides electronic access to stocks, options, futures, forex, bonds, and funds worldwide from a single IBKR Integrated Investment account. IBKR is one of the largest online brokers by trade volume and is consistently ranked at the top of its field.
Our employees are part of a dynamic, multinational, fast-paced, results-oriented team working to provide our customers with state-of-the-art trading technology, superior execution capabilities, worldwide electronic access, and sophisticated risk management tools.
Our headquarters are in Greenwich, CT, USA. IBKR has offices in the United States, Australia, Canada, China, Estonia, Hong Kong, Hungary, India, Ireland, Japan, Luxembourg, Russia, Singapore, Switzerland and United Kingdom.
IBKR is a member of NYSE, FINRA, and SIPC. Interactive Brokers Group brokerage affiliates are regulated by securities and commodities agencies around the world.
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