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Job Details

Director Customer Planning amp Development

Location
Springdale, AR, United States

Posted on
Nov 19, 2021

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Job Information
Tyson Foods
Director Customer Planning & Development
in
Springdale
Arkansas
At Tyson Foods, the safety of our team members is our top priority. For that reason, successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. Vaccine verification will be required to enter Tyson facilities.
En Tyson Foods, la seguridad de los miembros de nuestro equipo es nuestra principal prioridad. Por esa razón, los solicitantes seleccionados para este puesto deben estar completamente vacunados contra COVID-19 como condición de empleo. Se requerirá la verificación de la vacuna para ingresar a las instalaciones de Tyson.
Job Details:
SUMMARY: The Food Service Customer Planning & Development Director role is aligned to a Sales leader to aid them in meeting overall Sales Channel strategies and objectives. This position is responsible for simplifying the complexity of Foodservice by being and expert for their specified channel and customers -
Providing thought leadership to the MBU’s & Growth/Innovation teams
Generating demand – targeting, annual planning, marketing activation
Driving end-to-end customer engagement with high touch customers and alongside sales, driving strategic customer relationships to grow our business and our customers’ business.
This role is accountable for leading a team of 3-6 people, as well as leading cross-functional stakeholders on behalf of their key customers i.e. Sales, R&D, BU’s, RGM, Customers, Agency Partners, Marketing Services (Culinary, Training).
This director must influence and lead cross-functionally, as well as vertically, demonstrating the 5 C’s and must have the discipline and organizational skills to prioritize work within their assigned customers and manage resources (both direct and indirect) in alignment with business objectives.
Essential Duties and Responsibilities:
Customer & Channel Marketing:
Customer Expert – understands relevant insights (both consumer & operator) to know What products to sell, Why, How and Where to sell w/i each channel
Deep understanding of Customer and Consumer segmentation
Marketing Activation i.e. Channel & Customer specific sales tools, loyalty programs, digital content, customer promotions & presentations
Customer Planning & Development:
Development of Customer Strategies & Execution Plans – annual customer planning
Leadership with sales of strategic customer meetings JGP/QBR/T2Ts
Lead customer portfolio penetration across all BU’s by being liaison b/w Sales & the BU’s
Drive customer initiatives in alignment with BU/Sales goals & objectives, including inputs into the AOP process and capturing R&O’s
Project Management:
Helps prioritize project work based on the 3Cs – consumer, customer, and company
Expert on customer go-to-market processes & guardrails
Requirements:
Education: Bachelor’s degree or equivalent experience in a directly related field; MBA a plus
Experience: 12 years of formal and/or business application experience; Foodservice experience a must
Computer Skills: Proficient in MS Excel, Word, Powerpoint, Communication
Skills: Strong written and verbal communication skills, both 1-on-1, as well as in a group setting
Special Skills: Understanding of basic financials; strong analytics and problem-solving skills
Supervisory: Will manage a team of 3-6 people
Travel: 12 or more trips per year
#LI-JACLYN
Relocation Assistance Eligible:
Yes
Work Shift:
1ST SHIFT (United States of America)
Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.
Tyson is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.
CCPA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CCPA Job Applicant Notice at Collection, click here (****applicant notification.pdf) .

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