Content Developer

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Responsible for the management of technical training services including development, delivery, and continuous improvement of all aspects of Capstone training products and programs.
DUTIES AND RESPONSIBILITIES:
This position will work closely with the Training Lead, Technical writers, Applications Engineers and subject matter experts to understand requirements to design training and develop course materials, to develop and maintain templates and scripts, and to revise training materials for instructional training.
Manage the creation, development, maintenance and delivery of technical training materials for instructor-led and web-based training, including presentation materials, instructor guides, course handbooks, hands-on lab exercises, exams, and course evaluations.
Interface extensively with colleagues in Customer Service, Engineering, Manufacturing, and Sales & Marketing to develop and maintain technical expertise on Capstone products, keep abreast of ongoing product development, and accurately assess customer training needs.
Develop all training materials and presentations in a professional and effective manner.
Responsible for ensuring training records are maintained within the Company database.
Pursue continuous improvement efforts with respect to training content, program structure, and delivery.
SKILLS AND ABILITIES:
Strong in content development
Experience in curriculum design and developing training materials for adult learners
Experience working with training developers, program subject matter experts, technical support and others to assure training materials are effective.
Experience in Learning Management System (LMS) technology such as Inquisiq Pro
Experience in designing and delivering computer-based training instructional design, with learning program design systems.
Experience in software that may include Adobe Captivate, Photoshop, Camtasia, Articulate 360, Snag-It and other training technologies.
Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content.
Experience developing interactive media presentations that enhance the online educational experience
Experience evaluating student progress and making recommendations for continued training participation curriculum
Experience with processes to prepare for and conduct classroom training including facility management, course scheduling and student registration.
Experience leading training sessions in a variety of formats that may include in person or virtual using go-to-training or go-to-webinar
Excellent oral/written communication and customer relations skills, including presentation and facilitation skills.
Ability to work in a fast paced, dynamic, entrepreneurial environment where growth and professionalism will be achieved largely through creativity, high integrity, reasoned and thoughtful judgment, sense of urgency, a balance between strategic and tactical skills and a willingness to “roll up the sleeves.”
Proficient using MS Office applications including Outlook, Excel, Word and PowerPoint
Must be fluent in English. Knowledge of a second/third language would be and asset (Spanish, Russian, etc.)
EDUCATION AND EXPERIENCE:
5 years’ experience as a content developer.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
PERSONAL PROTECTIVE EQUIPMENT:
None
WORK ENVIROMENT:
Required to sit for long periods of time. Extensive use of a computer
Willingness to spend hours beyond a normal 40-hour work week
Travel may be required.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. The requirements listed in this document are the minimum levels of knowledge, skills or abilities that the incumbent(s) must possess to successfully perform each duty proficiently.

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