Senior Software Engineer - ServiceNow ESC

Profile

**MEMBERS ONLY**SIGN UP NOW***.
Are you looking for an opportunity to showcase your knowledge and talents as a developer on the ServiceNow platform? Do you seek to be in a position with opportunities for high organizational visibility? At **MEMBERS ONLY**SIGN UP NOW***., were not just a Digital and Technology team; we are part of a Digital and Technology community.

By embracing change, our team of talented people are empowered to innovate, and help transform the way we and our users work. We are an inventive group interested in contributing ideas, experience, and opinions toward exciting projects. We are constantly thinking about the future and working with the latest technologies.

Why do you want to work with the **MEMBERS ONLY**SIGN UP NOW***. ServiceNow team?

The **MEMBERS ONLY**SIGN UP NOW***. ServiceNow Engineering team is made up of a group of skilled and creative thinkers. We are a high performing and diverse team that prides ourselves on quality solutions for our customers. And our unique personalities allow us to have fun while being the best. We have adopted and use an Agile process to ensure organized development that meets our customers changing needs with faster delivery.

What is the ServiceNow Sr. Software Engineer responsible for?

The Sr. Software Engineer will be responsible for defining and implementing technology solutions that meet our business objectives and deliver the associated objectives and key results on agreed upon schedules. This role will follow the Agile delivery processes defined by the ServiceNow team.

What is the ideal ServiceNow Sr. Software Engineer at **MEMBERS ONLY**SIGN UP NOW***.?

A dynamic, forward-thinking team member, with an eye for quality and track record of being able to design simple solutions to complex problems. They are a collaborator with the ability to handle multiple significant development projects at once. They have previous ServiceNow experience with deploying large applications and suites within the platform. They are passionate about ServiceNow and seek to be ahead of the curve on new product functionality and capabilities.

What does the ServiceNow Sr. Software Engineer for ServiceNow do?
• Collaborate with the product team to help find solutions for their business objectives.
• Uses considerable judgment to determine solution and seeks guidance on complex problems.
• Provide estimates for requested enhancements/stories.
• Develop on the ServiceNow platform via scripting/coding and system configurations.
• Provide coaching, work direction, and oversight to other engineering team resources.
• Participate in scheduled Stand-up meetings to provide updates.
• Generate detailed documentation (requirements, design, support, etc.)
• Provide support for defects or incidents related to release enhancements.
• Requires minimal direction and/or oversight.
The impact you will have:
• Support business objectives that produce measurable outcomes and key results.
• Improving efficiencies and reducing waste in the delivery of ServiceNow solutions.
• Help create the workforce of the future to allow flexible talent management and new ways to engage customers.
• Providing an IT experience that enhances our culture, mission, and values.
Why consider this opportunity?
• Be inspired to take your career to the next level. Career development planning and training opportunities.
• Work with a team of dedicated, talented, passionate, and fun individuals.
• Highly visible role that allows you to influence decisions that make an impact throughout the Enterprise.
• A team culture of accountability with a supportive work/life balance.
What is required for this role?
• Proficient verbal and written communication skills.
• Experience with Agile development and delivery.
• Self-motivated with proven prioritization and organizational skills.
• Ability to manage multiple assignments at once.
We are seeking a candidate with the following experience and skill set:

Basic Qualifications:
• 3 years of relevant experience with a Bachelor's degree OR equivalent relevant professional experience

Preferred Qualifications:
• ServiceNow certified Administrator.
• 4 years of experience supporting the implementation, administration, configuration, and/or development of the ServiceNow tool.
• Experience with ServiceNow Employee Service Center and Portal design.
• Bachelor's degree in IT, Computer Science, Engineering, or related field
• Additional ServiceNow development certification/experience. (e.g. Advanced System Administration, Certified Application Developer, Application Creation, etc.)
• Certified ITIL V3/V4 or willingness to obtain in 6 months.
• Proven experience in the following software development languages: XML, Java Script, HTML, Glide, AJAX and CSS.
• Experience with ServiceNow reports, dashboards, and Performance Analytics.
• Understanding of data management and concepts such as data normalization, record retention, and archiving.

Company info

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