Part-Time Lien Release Specialist

Profile

Part-Time Lien Release Specialist
The candidate will fulfill customer service requests of, members, law firms, lenders and municipalities; accurately and efficiently work all aspects of the Company Release Tracking Program. Support growth and improvements to the service. Respond promptly to customer service requests. Log-in requests, calendar for follow-up, produce follow-up letters, log-in, copy and mail releases. Handle correspondence from law firms, lenders, agents and municipalities. Verify recording fees, service fees, release for recording, and send to town hall for recording. Contact lenders to request the document(s) required to clear title. Contact lenders when release is not received. Provide customer with proper recording information. Build and update a database of national lender, industry, Town Clerk & County Registry contacts. Perform online document retrieval on the various Town Clerk & County Registry websites. Occasionally participate in lender, realtor or other industry related groups by attending functions that occur after normal business hours and/or may include overnight travel. Understand and support departmental goals. Participate in departmental meetings and assist staff and/or manager in special projects. Maintain in-depth working knowledge of department systems and processes. Act as a resource in resolving member/agent issues brought to the department. Perform other duties as required. Superior customer service attitude and skills. Effective oral and written communication skills. Ability to read, analyze, and interpret an extensive variety of instructions, both oral and written. Computer literate, proficiency in Microsoft Office Software. High School Diploma or GED required. Real Estate Paralegal certificate and experience preferred.

Company info

Sign Up Now - MiamiCrossing.com