Customer Service Order Editor

Profile

COMPANY OVERVIEW
**MEMBERS ONLY**SIGN UP NOW***. is a constellation of design-driven brands and people, working together with our clients in person and digitally to create inspired modern interiors. Our internationally recognized portfolio includes furniture, textiles, leathers, lighting, accessories, and architectural and acoustical elements. Our brands — Knoll Office, KnollStudio, KnollTextiles, KnollExtra, Spinneybeck | FilzFelt, Edelman Leather, HOLLY HUNT, DatesWeiser, Muuto, and Fully — reflect our commitment to modern design that meets the diverse requirements of high-performance workplaces, work from home settings and luxury residential interiors. A recipient of the National Design Award for Corporate and Institutional Achievement from the Smithsonian's Cooper-Hewitt, National Design Museum, we can help organizations achieve Leadership in Energy and Environmental Design (LEED), Living Building Challenge and WELL Building workplace certifications. To learn more about our initiatives to support more inclusive and diverse communities, visit Knoll.com/Community
POSITION PROFILE
The Order Editor is responsible for reviewing, entering and editing all types of customer orders. This is a fast paced environment in which many orders ship the same day as they are received. An Order Editor must be able to work under pressure with minimal supervision and meet deadlines
Required Experience:
Accurate data entry skills
Effective communicator with Customer Service experience
Excellent proofreader
Ability to maintain reports and scan documents
Interact with dealers and sales reps to solve discrepancies on orders
Willingness to help in other departments such as back-up to the
Required Skills
HS Diploma or equivalent required, Bachelor's Degree a plus
Minimum 2 years Customer Service data entry experience preferred
Required Experience
Excellent communication skills
Accurate data entry skills
The ability to be flexible and multi-task
Ability to work in a fast paced environment that requires multi-tasking and strong problem solving skills
High sense of urgency required
Knowledge of Microsoft Office applications is necessary to achieve day to day responsibilities
Knoll is an Equal Employment opportunity employer. Employment selection and related decisions are made without regard to race, color, sex, religion, age, national origin, disability, sexual orientation, gender identity, pregnancy, genetic information, veteran status or any other characteristic protected under federal, state or local law. Applicants with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or other applicable laws. If you require accommodation due to a disability at any time during the application or interview process, please contact Talent Acquisition at ****
Job Location
East Greenville, Pennsylvania, United States

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