Manager Client Engagement

Profile

Manager, Client Engagement
at Healthgrades
Denver, Colorado (Headquarters)
Healthgrades is focused on providing trusted information that helps consumers and providers make meaningful connections. As a
Manager, Client Engagement
you lead a client facing team. Additionally, manage the pre-sales process, contracting, client on-boarding, product delivery, on-going client support and all aspects of reporting of an organization.
What you will do:
Oversees the collection and evaluation of client data as well as the analysis of various economic conditions and product performance to measure the attainment of sales and client objectives.
Creates and maintains customer specific project plans, ensures resources are scheduled to complete tasks, and manages client expectations for their online application implementation.
Identified key product performance indicators.
Prepares revenue delivery forecasts, recommends revenue targets by product category, and advises senior management regarding changes in product and promotional efforts.
Ensures the accuracy of client performance reports.
Communicates with stakeholders to establish revenue delivery goals and reporting requirements.
What you will bring:
Bachelor’s degree or equivalent experience.
4 years of client facing and/or sales experience.
Ability to translate customer input into actionable insights.
Experience mentoring, leading and directing the work of other employees.
Working experience with Excel.
Exposure to Jira, SQL and Salesforce a plus.
Ability to travel 10-15% of the time
Why Healthgrades?
At Healthgrades, we recognize that our people drive our greatest achievements. We are passionate about maintaining a fulfilling, rewarding and high-energy work environment while setting the stage for your continued success.
Purpose-Driven Business – we help people make more confident healthcare decisions
Changing the Game – dynamic, employee-focused culture with career advancement opportunities
Community Builders – partners of local charity organizations, matching gifts program, Go-Green efforts, and wellness initiatives
Compensation & Benefits
Salary: $60,000 - $105,000 annually*
Bonus: up to 10% annually
401(k) plan options
Medical, dental, and vision insurance, with HSA contributions for qualifying plans
Company-funded basic Life, AD&D, and disability coverage
Family planning resources
Subsidized wellness benefits
PTO plus paid holiday and volunteer time
Tuition reimbursement and learning & development programs
*Actual base pay will be determined based on qualifications and experience

Company info

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