Clinical Quality Manager - RN required - PNW Region - Behavioral Health

Profile

u003ch2u003eu003cstrongu003eu003cspan style=u0022color: #993366;u0022u003eClinical Quality Manager w/ RN Licenseu003c/spanu003eu003c/strongu003eu003c/h2u003enu003culu003enu003cliu003eu003cspan style=u0022color: #993366;u0022u003eu003cstrongu003e75% travel positionu003c/strongu003eu003c/spanu003eu003c/liu003enu003cliu003eu003cspan style=u0022color: #993366;u0022u003eu003cstrongu003ePacific Northwest Region:u0026nbsp;Oregon State and Washington Stateu003c/strongu003eu003c/spanu003eu003c/liu003enu003cliu003eu003cspan style=u0022color: #993366;u0022u003eu003cstrongu003eu003cspanu003eFive (5) yearsu0027 experience in Quality or Operations, two (2) of the five (5) years of experience in a management positionu003c/spanu003eu003c/strongu003eu003c/spanu003eu003c/liu003enu003cliu003eu003cspan style=u0022color: #993366;u0022u003eu003cstrongu003eu003cspanu003e$112,000.00 - 120,000.00u0026nbsp;Annual Salaryu003c/spanu003eu003c/strongu003eu003c/spanu003eu003c/liu003enu003c/ulu003enu003cpu003eFounded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 130 programs and over 4,000 employees across the country. And weu0027re growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.u003cstrongu003eu0026nbsp;u003c/strongu003eu003cstrongu003eu003cspanu003eu0026nbsp;u003c/spanu003eu003c/strongu003eu003c/pu003enu003cpu003eu003cspan style=u0022color: #993366;u0022u003eu003cstrongu003eTelecare is proud to have been recognized by The Bay Area Business Times as the 9u003csupu003ethu003c/supu003e Best Place To Work In the Bay Area for 2020! This is the 18th time we have made the list!u003c/strongu003eu003c/spanu003eu003c/pu003enu003cpu003eu003cstrongu003eEmployment Status:u003c/strongu003eu0026nbsp; Full-Time, Salaried Positionu003c/pu003enu003cpu003eu003cstrongu003eMinimum Compensationu003c/strongu003e: $112,000.00 - 120,000.00u0026nbsp;Annuallyu003c/pu003enu003cpu003eu003cstrongu003eu003cspanu003eu003cspan style=u0022color: #000000;u0022u003ePOSITION SUMMARYu003c/spanu003eu003c/spanu003eu003c/strongu003eu003c/pu003enu003cpu003eu003cspanu003eu003cspan style=u0022color: #000000;u0022u003eThe Clinical Quality Manager RN is responsible for implementing Clinical Quality Management procedures.u003cspanu003eu0026nbsp; u003c/spanu003eProcedures include, but are not limited to, planning and orchestration of onsite quality review processes, survey preparation, policy development, incident review and training.u003c/spanu003eu003c/spanu003eu003c/pu003enu003cpu003eu003cstrongu003eu003cspanu003eu003cspan style=u0022color: #000000;u0022u003eQUALIFICATIONSu003c/spanu003eu003c/spanu003eu003c/strongu003eu003c/pu003enu003cpu003eu003cstrongu003eu003cspanu003eu003cspan style=u0022color: #000000;u0022u003eRequired: u003c/spanu003eu003c/spanu003eu003c/strongu003eu003c/pu003enu003culu003enu003cliu003enu003cpu003eu003cspanu003eRegistered Nurse license. Must have a current, valid license in good standing with the board.u003c/spanu003eu003c/pu003enu003c/liu003enu003cli style=u0022color: #000000;u0022u003enu003cp style=u0022color: #000000;u0022u003eu003cspanu003eFive (5) yearsu0027 experience in Quality or Operations, two (2) of the five (5) years of experience in a management position. u003cbr /u003eu003c/spanu003eu003c/pu003enu003c/liu003enu003cli style=u0022color: #000000;u0022u003enu003cp style=u0022color: #000000;u0022u003eu003cspanu003eWilling to travel 75%u003c/spanu003eu003c/pu003enu003c/liu003enu003cli style=u0022color: #000000;u0022u003enu003cp style=u0022color: #000000;u0022u003eu003cspanu003eMust be at least 18 years of ageu003c/spanu003eu003c/pu003enu003c/liu003enu003cliu003enu003cpu003eu003cspanu003eAll opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. u003cstrongu003ePosition requires driving, valid driveru0026rsquo;s license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment.u003c/strongu003e Additional regulatory, contractual, or local requirements may apply.u003c/spanu003eu003c/pu003enu003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eu003cspanu003eu003cspan style=u0022color: #000000;u0022u003ePreferred:u003c/spanu003eu003c/spanu003eu003c/strongu003eu003c/pu003enu003culu003enu003cliu003enu003cpu003eu003cspanu003eKnowledge of regulatory requirements and/or accreditation standards desiredu003c/spanu003eu003c/pu003enu003c/liu003enu003cli style=u0022color: #000000;u0022u003enu003cp style=u0022color: #000000;u0022u003eu003cspanu003eSkilled Nursing Facility experience, in a mental health setting u003c/spanu003eu003c/pu003enu003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eu003cspanu003eu003cspan style=u0022color: #000000;u0022u003eESSENTIAL FUNCTIONSu003c/spanu003eu003c/spanu003eu003c/strongu003eu003c/pu003enu003culu003enu003cliu003enu003cpu003eu003cspanu003eDemonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with internal and external stakeholdersu003c/spanu003eu003c/pu003enu003c/liu003enu003cli style=u0022color: #000000;u0022u003enu003cp style=u0022color: #000000;u0022u003eu003cspanu003eMakes use of management practices that include empowerment of staff, the provision of clear and concise expectations regarding duties assigned employees, frequent feedback focusing on both positive and problematic aspects of work performance, and other management practices that are consistent with Continuous Quality Improvement (CQI)u003c/spanu003eu003c/pu003enu003c/liu003enu003cli style=u0022color: #000000;u0022u003enu003cp style=u0022color: #000000;u0022u003eu003cspanu003ePromotes and maintains harmonious and effective relationships and communications within the department and other departmentsu003c/spanu003eu003c/pu003enu003c/liu003enu003cli style=u0022color: #000000;u0022u003enu003cp style=u0022color: #000000;u0022u003eu003cspanu003eProvides consultation, mentoring and supervision of program administrative staff including Administrator, Director of Nursing, Director of Social Services and Director of Rehabilitation.u003cspanu003eu0026nbsp; u003c/spanu003eThis may be indicated through the quality review process, regulatory review process, and orientation of new hire and/or promoted employeesu003c/spanu003eu003c/pu003enu003c/liu003enu003cli style=u0022color: #000000;u0022u003enu003cp style=u0022color: #000000;u0022u003eu003cspanu003eCollaborates with the VP of Quality u0026amp; Risk Management to organize, plan and facilitate the Quality Review Process within each individual program, analyzes findings, completes reports for programs and collaborates with program in the development of a program-driven plan of improvement. Plans Quality Review Process in a timely manner to assess the status of individual programs with adequate time for correction prior to outside review. Communicates clinical findings to program Administrator and administrative staff in a manner that preserves the collaborative working process. Develops collaborative short term and long term plans of improvement specific to individual programs addressing the findings in the Quality Reviews, and / or regulatory reviews in collaboration with VP of Quality u0026amp; Risk Managementu003c/spanu003eu003c/pu003enu003c/liu003enu003cli style=u0022color: #000000;u0022u003enu003cp style=u0022color: #000000;u0022u003eu003cspanu003eCoordinates the clinical activities of senior program staff (Administrators, DONu0027s, Clinical Directors) working on special assignments, from the VP of Quality u0026amp; Risk Management, outside of their own program responsibilitiesu003c/spanu003eu003c/pu003enu003c/liu003enu003cli style=u0022color: #000000;u0022u003enu003cp style=u0022color: #000000;u0022u003eu003cspanu003eProvides individualized program assistance, leading in-depth system analysis, development of improvement plans, implementation and re-evaluation.u003cspanu003eu0026nbsp; u003c/spanu003eThis includes clinical, administrative and environmental reviewsu003c/spanu003eu003c/pu003enu003c/liu003enu003cli style=u0022color: #000000;u0022u003enu003cp style=u0022color: #000000;u0022u003eu003cspanu003eProvides mentoring, training and supervision to senior leadership positions: development and implementation of program specific systems that meet standards of nursing practice, establishment of nursing care protocols, development of policies and procedures, supervisor skills training, managing regulatory reviews, role modeling through Quality Review process and leadership participation as peer revieweru003c/spanu003eu003c/pu003enu003c/liu003enu003cli style=u0022color: #000000;u0022u003enu003cp style=u0022color: #000000;u0022u003eu003cspanu003eProvides nursing contributions to the opening and start up process of new business/programs which may include functioning as program nurse/ nurse leader, ensuring priority nursing services and pharmacy services, and providing nursing orientation and nursing policies and procedures u003c/spanu003eu003c/pu003enu003c/liu003enu003cli style=u0022color: #000000;u0022u003enu003cp style=u0022color: #000000;u0022u003eu003cspanu003eIdentifies organization-wide training needs through analysis of the Quality Review Process and coordination of findings with the VP of Quality u0026amp; Risk Management and Directors of Trainingu003c/spanu003eu003c/pu003enu003c/liu003enu003cli style=u0022color: #000000;u0022u003enu003cp style=u0022color: #000000;u0022u003eu003cspanu003eSupports the efforts of the standardization process for Telecare programsu003c/spanu003eu003c/pu003enu003c/liu003enu003cli style=u0022color: #000000;u0022u003enu003cp style=u0022color: #000000;u0022u003eu003cspanu003ePlans Focused Review Process for programs determined by VP of Quality u0026amp; Risk Management and the Risk Management Team to be at greater operational risk through analysis of clinical indicators, critical incidents, and / or other indicators that identify risksu003c/spanu003eu003c/pu003enu003c/liu003enu003cli style=u0022color: #000000;u0022u003enu003cp style=u0022color: #000000;u0022u003eu003cspanu003eConsults directly with VP of Quality u0026amp; Risk Management to develop operational plans specific to the strategic priorities and identified initiatives of the Operations teamu003c/spanu003eu003c/pu003enu003c/liu003enu003cli style=u0022color: #000000;u0022u003enu003cp style=u0022color: #000000;u0022u003eu003cspanu003eAccurately reports the status of clinical care to the administrators, VP of Quality u0026amp; Risk Management and operationsu003c/spanu003eu003c/pu003enu003c/liu003enu003cli style=u0022color: #000000;u0022u003enu003cp style=u0022color: #000000;u0022u003eu003cspanu003ePlans and organizes the startup, orientation and operations of new business with the nursing policy and proceduresu003c/spanu003eu003c/pu003enu003c/liu003enu003cli style=u0022color: #000000;u0022u003enu003cp style=u0022color: #000000;u0022u003eu003cspanu003eDevelops and implements training specific to quality related issues and the quality review processu003c/spanu003eu003c/pu003enu003c/liu003enu003cli style=u0022color: #000000;u0022u003enu003cp style=u0022color: #000000;u0022u003eu003cspanu003eCoordinates activities within the allocated budgetary parameters and participates in the development of the fiscal budget specific to the role within Operations budgetu003c/spanu003eu003c/pu003enu003c/liu003enu003cli style=u0022color: #000000;u0022u003enu003cp style=u0022color: #000000;u0022u003eu003cspanu003eConsistently performs duties with a customer and community focusu003c/spanu003eu003c/pu003enu003c/liu003enu003cli style=u0022color: #000000;u0022u003enu003cp style=u0022color: #000000;u0022u003eu003cspanu003eDemonstrates initiative in improving Telecareu0026rsquo;s services to its members servedu003c/spanu003eu003c/pu003enu003c/liu003enu003cli style=u0022color: #000000;u0022u003enu003cp style=u0022color: #000000;u0022u003eu003cspanu003eDemonstrates commitment to Quality Improvement principles in all day to day activitiesu003c/spanu003eu003c/pu003enu003c/liu003enu003cli style=u0022color: #000000;u0022u003enu003cp style=u0022color: #000000;u0022u003eu003cspanu003eProvides consultation to the programs pertaining to the performance improvement process, including training, team support, measurement and analysis, documentation, evaluation and reportingu003c/spanu003eu003c/pu003enu003c/liu003enu003cli style=u0022color: #000000;u0022u003enu003cp style=u0022color: #000000;u0022u003eu003cspanu003eProvides consultation to the program staffu003c/spanu003eu003c/pu003enu003c/liu003enu003cli style=u0022color: #000000;u0022u003enu003cp style=u0022color: #000000;u0022u003eu003cspanu003eParticipates / consults with VP of Quality u0026amp; Risk Management and/or members of the Risk Management Team in identifying, analyzing, evaluating and reporting quality improvement initiatives u003c/spanu003eu003c/pu003enu003cp style=u0022color: #000000;u0022u003eu003cspanu003eDuties and responsibilities may be added, deleted and/or changed at the discretion of management.u003c/spanu003eu003c/pu003enu003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003ePosition requires driving for company business such as trainings, offsite meetings, etc.u003c/strongu003eu003cspanu003eu0026nbsp;u003c/spanu003eu003c/pu003enu003cpu003eu003cstrongu003eu003cspanu003eu003cspan style=u0022color: #000000;u0022u003eSKILLSu003c/spanu003eu003c/spanu003eu003c/strongu003eu003c/pu003enu003culu003enu003cliu003enu003cpu003eu003cspanu003eEffectively utilizes time and resourcesu003c/spanu003eu003c/pu003enu003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eu003cspanu003eu003cspan style=u0022color: #000000;u0022u003ePHYSICAL DEMANDSu003c/spanu003eu003c/spanu003eu003c/strongu003eu003c/pu003enu003cpu003eu003cspanu003eu003cspan style=u0022color: #000000;u0022u003eThe physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.u003c/spanu003eu003c/spanu003eu003c/pu003enu003cpu003eu003cspanu003eu003cspan style=u0022color: #000000;u0022u003eThe employee is occasionally required to sit, bend, squat, kneel and lift and carry items weighing 25 pounds or less as well as to frequently walk, stand, twist, reach and do simple and power grasping occasionally. The position requires manual deviation, repetition and dexterity. u003cspanu003eu0026nbsp;u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003enu003cpu003eu003cstrongu003eu003cspanu003eu003cspan style=u0022color: #000000;u0022u003eEOE AA M/F/V/Disabilityu003c/spanu003eu003c/spanu003eu003c/strongu003eu003c/pu003enu003cpu003eu003cstrongu003eu003cspanu003eu003cspan style=u0022color: #000000;u0022u003eEfite123u003c/spanu003eu003c/spanu003eu003c/strongu003eu003c/pu003enu003cpu003eu003cstrongu003e#LI-EF1u003c/strongu003eu003c/pu003enu003cpu003eu003cstrongu003eu003cspanu003eu003cspan style=u0022color: #000000;u0022u003eu0026nbsp;u003c/spanu003eu003c/spanu003eu003c/strongu003eu003c/pu003e,EqualOpportunityEmployerDescription:Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities,PayTransparencyPolicyStatement:The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c),MatchScore:1.0,HasApplied:false,ApplicationJobBoardName:null,ApplicationJobBoardId:null,DateApplied:null,Salaried:true,CompensationAmount:null,PublishingStatus:1,Links:[],BehaviorCriteria:[],MotivationCriteria:[],EducationCriteria:[],LicenseAndCertificationCriteria:[{Required:true,LicenseAndCertificationId:6d228149-69ed-4b81-9b6c-3a6cfc8ff4cf,LicenseAndCertificationName:Drivers License},{Required:true,LicenseAndCertificationId:1b5bb738-3c14-4146-af7b-56e46b7e9a2e,LicenseAndCertificationName:Registered Nurse}],SkillCriteria:[],WorkExperienceCriteria:[],JobBoardMemberships:[{JobBoardId:4f54269c-3a81-e250-e075-3a1a05307eef,PublishedInternal:true,PublishedExternal:false,ExternalPostedDate:null,InternalPostedDate:2020-12-15T05:01:31.681Z},{JobBoardId:2fcbb6f4-e717-17cb-9327-3dd87a55b08d,PublishedInternal:false,PublishedExternal:true,ExternalPostedDate:2020-12-15T05:01:31.681Z,InternalPostedDate:null}],AssessmentUri:null,AssessmentStatus:null,OpportunityIsClosed:false,TravelRequired:null,TravelDescription:null,SupervisorName:null,Assessments:[],ApplicationId:null});

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