Client Accounts Specialist Ii

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Client Accounts Specialist II
The candidate duties will include: Work with a team of support specialists within both Legal Support Services and Accounting teams to provide effective, streamlined billing and client account services to attorneys of the firm. Edit, proofread, finalize, and submit invoices to clients on a monthly billing cycle. Research client billing data and provides detailed analysis to attorneys and support staff. Work as part of a team to provide a cohesive, full-cycle billing support solution for each lawyer. Will perform a variety of duties to support the full billing cycle to include preparing, reviewing and editing proformas, seeking requisite approvals for deferrals, write-offs and time transfers. Gather and submit accrual information based on client requirements. Maintain an accurate description of all client billing requirements which may also include guidelines established by the client’s general counsel. Updates and tracks changes to the requirements as necessary. For electronically billed clients, prepare and submit LEDES invoices to electronic vendor sites using the eBilling Hub. Maintain and respond to electronic client tasks, such as budget submissions, accrual requests, and matter status updates. Track and resolve rejections and appeals. Provide regular maintenance on electronic clients to include the review and upkeep of approved timekeepers, changes in rates, and year-end deadlines. Additionally, for global clients, will manage global client account assignments. Liaise with international attorney and/or finance counterparts to obtain accurate accrual and forecasting information for monthly client reporting. You will follow up frequently with international counterparts to ensure that engaged locations stay within budget and issues invoices timely. Troubleshoot issues with finance counterparts as needed.

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