Client Billing Analyst

Profile

Client Billing Analyst
Responsibilities: Implement client agreements into the firm’s financial system in an efficient manner while ensuring the various fee and cost components of the agreement are accurately captured. Develop an adept, comprehensive and expert understanding of the firm’s financial system capabilities and possibilities as it relates to setting-up new matters and implementing client arrangements. Responsible for the set-up and maintenance of timekeeper and client rates in the Firm’s financial system, including timekeeper, client, and matter level rates as well as AFAs; includes verifying pricing requests and required approvals as well as communicating changes to billing coordinators, secretaries and attorneys. Perform client and matter maintenance within the various finance systems upon request. Support the review of client/ matter information for new existing clients including billing address and rate information facilitated via the Firm’s business intake process. Participate in the annual client rate review process, including communicating with billing attorneys to identify clients and matters that require advance notice for annual rate increases and/or e-billing requirements for rate approvals or other special requirements, and working closely with the Manager, Billing & Client Services and Billing Supervisor to ensure all are updated without delays in billing. Offer constructive solutions that result in process improvements to streamline matter onboarding, but also ensuring for existing Global and Regional client arrangement are in compliance with firm agreements implementations. Follow-up with appropriate lawyer(s) and/or Firm personnel as required in order to efficiently perform duties, including obtaining Engagement Letters, Billing Guidelines, and Outside Counsel Guidelines. Provide excellent customer service to individuals across various levels of the organization and provide follow-up with those individuals to ensure their questions are satisfactorily addressed. Perform full service billing for assigned partners including:. Distribute and track the status of proformas. Perform any necessary and requested edits. Prepare final client invoice in accordance to client and internal procedures. Work with the assigned partner and the partner’s legal assistant and client service manager to resolve billing and collection related issues. Complete various recurring or ad hoc reports. Other duties as may be assigned to fully meet the requirements of the position.

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