Personal Injury Case Manager

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Personal Injury Case Manager
The candidate must have prior law firm experience as a case manager in a personal injury. Will enhance the quality of client management, maximize satisfaction. The successful candidate will be accountable for the full client care cycle. Duties include assessing, planning, implementing, monitoring and evaluating actions required to meet the client’s health and human services needed. A certified case manager with serious injury cases management is a plus. Having worked up serious injury and catastrophic cases is a plus. Should have familiarity with professional and technical emerging knowledge. Must have experience in high volume practice. Must be able to handle 100 cases. Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered. Handle case assignments, draft service plans, review case progress and determine case closure. Help clients achieve wellness and autonomy. Facilitate multiple care aspects (case coordination, information sharing, etc). Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options. Develop effective working relations and cooperate with medical team throughout the entire case management process. Take the extra mile and interact with clients to keep track of their progress and to ensure satisfaction. Record cases information in our management system, complete accurately all necessary forms and produce statistical reports. Promote quality and cost-effective interventions and outcomes. Assess and address motivational and psycho-social issues, Adhere to professional standards as outlined by protocols, rules and regulations. Must have experience doing breakdowns/ disbursements and negotiations to reduce medical providers bills.

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