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Job Details

IT Support Specialist Temporary

Location
Moyock, NC, United States

Posted on
Aug 21, 2020

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WHY **MEMBERS ONLY**SIGN UP NOW***.?
Are you ready for your next adventure? From down range to corporate positions around the world, we provide you with opportunities to grow your career while helping to make the world more secure.
**MEMBERS ONLY**SIGN UP NOW***. provides opportunities across every major continent for individuals who want to build successful careers in a fast-paced, growing industry. Legal, moral and ethical business practices remain at the cornerstone of our culture and **MEMBERS ONLY**SIGN UP NOW***. continues to be recognized for our emphasis on quality and compliance. This strong track record of performance is supported by our deep relationships with our government and commercial customers. Our employees worldwide, the majority of whom are military or law enforcement veterans, have ambition and passion for creating a safer world. Join us to Secure Success!
RESPONSIBILITIES
The IT Support Specialist (Help Desk Technician) resolves incoming user support requests regarding hardware, software, networking, and other computer-related technologies. The specialist will perform network administration and system maintenance.
Maintain user accounts and groups in Active Directory
Maintain Windows Active Directory, GPO's, file servers, and other network resources
Maintain Windows workstations, build, troubleshoot, configure and manage
Administer and troubleshoot VPN Client
Manage hardware and software inventory
Serve as second level escalation and reach back support for OCONUS operational elements
Setup and configure computers, servers, and network devices
Reconcile or distribute IT vendor invoices
Other duties as assigned
QUALIFICATIONS
Bachelor's Degree (will consider experience in lieu of degree)
Ability to perform Windows & Linux patch management: scheduled and unscheduled scanning for and deployment of missing patches on local domain
Ability to test software and hardware to evaluate ease of use and whether product will aid user in performing work
Write and/or revises user training manuals and procedures
Train users on software and hardware onsite or in classroom, or recommends outside contractors to provide training
2 years of experience maintaining a corporate infrastructure consisting of multiple sites
Technical experience working with MDM solutions
Technical support experience
Microsoft Windows 2008/2012 Server
Microsoft Active Directory
Microsoft Exchange
Microsoft Windows
Effective oral and written communication skills with all levels of the organization.
Strong organizational skills with the ability to manage time and multiple priorities to completion.
Problem solving skills with an analytical thought process.
Ability to adapt to a rapidly changing environment.
ABOUT
**MEMBERS ONLY**SIGN UP NOW***.
**MEMBERS ONLY**SIGN UP NOW***. protects critical priorities safely and efficiently around the world. Operating in 40 countries and based in the Washington D.C. area, our 22,000 **MEMBERS ONLY**SIGN UP NOW***. employees bring unparalleled dedication and passion for creating a safer world and upholding the highest standards of compliance, quality and integrity. As a leading global provider of risk management, security, humanitarian, training and operational support services to government and commercial customers worldwide, **MEMBERS ONLY**SIGN UP NOW***.' forward thinking solutions include a range of synergistic services, including background investigations, social intelligence tools, advanced training, logistics and life support, UAV and K9 services, and crisis response mitigation. At **MEMBERS ONLY**SIGN UP NOW***., our number one priority is to secure success for our customers. For more information, visit ****WORKING CONDITIONS
Work is based in a busy office environment and subject to frequent interruptions. Normal work hours are Monday-Friday 8:00 am to 5:00 pm, however some extended or weekend hours may be required. Travel to branch offices may also be required.
PHYSICAL REQUIREMENTS
Must be able to lift and carry awkward items weighing up to 30 lbs. Requires intermittent standing, walking, sitting, squatting, stretching, and bending throughout the workday.
Location(s):
Moyock, North Carolina, United States
Herndon, Virginia, United States

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