MGR Alt Channel Operations

Profile

The Manager position will report into the Vice President, Alternate Channels, and will be responsible for:Managing the Alternate Channel Metrics and Reporting team, in supporting Digital channels, our Multi-Dwelling Unit (MDU) business unit and all Mass direct and Indirect sales channels.  The team is responsible for managerial reports, executive reports, financial reporting, budgeting, MDU sales profitability analysis, employee quota setting, vendor objective setting, and any ad-hoc analysis required by the channel.Responsibilities include the following:Assist in the development and maintenance of reporting templates and back-end SQL databases to support themProduce daily reports for 14 sales channels under the Alternate Channel umbrellaProduce monthly financial reports that track departmental expenses against budget at the channel VP levelCreate monthly trending of vendor commissions at the product, vendor and channel levelCreate monthly sales, revenue and churn report for MDU’sWeekly MDU sales funnel reportCreate managerial sales reports as requested by channel VP’sPerform ad-hoc analysis of trends and drivers as requested Support creation of annual unit and expense budget for 14 sales channels and update forecasts quarterlyWork with SVP Alternate Channels to create annual budgets and quarterly updates for 14 sales channels under the Alternate Channel umbrellaWork with Frontier Corporate Finance to ensure alignment between Alternate Channels objectives and overall company objectivesCommunicate with Channel VP’s to ensure alignment with budgets and communicate any changes that happen throughout the year Aid in providing financial analysis of return on capital for MDU sales opportunities and associated network build-outsWork with Finance to maintain cost modelsQuarterly analysis of market trends to predict future revenue streamsWork with sales teams to model sales opportunities Help facilitate the creation of VP and below sales quotas associated with several different compensation plansCreate linkages between sales quotas and unit budgetsCreate linkages between sales quota and expense budgetsAnalyze channel trends to ensure that quotas are challenging but achievableObtain Alignment from channel leadership prior to finalizing quotaCommunicate quotas to sales teamsModel external compensation plans to ensure unit and financial objectives are met Previous Experience and Educational Requirements5 years’ experience in metrics, forecasting, and reportingBA/BS recommended Special Skill RequirementsRequires the ability to turn large amounts of raw data into insightsExcellent analytical and problem-solving skills.Highly skilled in SQL, MS Excel, and PowerPointStrong oral and written communication skillsStrong organizational skillsAbility to effectively communicate with Senior ExecutivesStrong knowledge of Frontier reporting systems is preferred, but not required Database Skill RequirementsAssisting with maintenance of our SQL server and the databases on the serverA background in programming, with experience in modifying and creating applications and/or views in several databases,Ability to design and build of new databases as requiredParticipation in troubleshooting, problem isolation, resolution and problem escalations as needed Initiate and participate in root cause analysis/preventative action activities when required, such as when an outage occursSkilled technical writing ability in order to document problems and solutions for users and other support personnelSpecific CompetenciesWorking knowledge of SQL Server & Microsoft SQL Server Management StudioExperience in MS Office Access, Excel, VB programming, Word, PowerPoint, Outlook, and OneNoteFunctional experience with the following systems is a plus: Brio query, SQL or other programming languagesThis position requires the individual to be physically located in a Frontier office, including but not limited to; Fort Wayne, IN, Tampa, FL, & Irving, TX. 

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