Activity Coordination Assistant 1

Profile

Description

Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Conviva, a wholly-owned subsidiary of Humana, Inc., we want to help people everywhere, including our team members, lead their best lives. We support our team members to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our team members fresh perspective, new insights, and exciting opportunities to enhance their careers. At Conviva, we're seeking innovative people who want to make positive changes in their lives, the lives of our patients, and the healthcare industry as a whole.

The Activity Coordination Assistant 1 ensures the day-to-day operations of the Wellness Center meets participant needs. The Activity Coordination Assistant 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

Responsibilities

The Activity Coordination Assistant 1 schedules the Wellness Center meeting rooms and fitness rooms for pre-programmed classes, activities and/or events. Plans, promotes and coordinates programs to provide members with a variety fitness activities. Responsible for greeting patients, verifying insurance coverage and eligibility, reviewing new patient registration, and entering new patient information into the computer system at an outpatient care site. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Required Qualifications


Must be bilingual English and Creole
Minimum of 1 year in a previous administrative role
A valid driver license and dependable transportation necessary
Experience in a patient facing role involving structured and planned activities
Ability to work independently under general instructions and with a team
Strong attention to detail
Computer skills -including MS Outlook, Word, Excel, and PowerPoint
Excellent time management, and organizational skills
Ability to communicate effectively/professionally with individuals at all levels of the organization
Must be passionate about contributing to an organization focused on continuously improving consumer experiences


Preferred Qualifications


Degree in a Health related field
Previous work with vulnerable adults or the geriatric population
Experience in Community health outreach programs
Nutrition knowledge
2 - 3 years of experience as a Personal Trainer and/or performing wellness and recreational activities
Health Plan experience, including Medicare/Medicaid
Electronic Medical Record (ECW) knowledge/experience


Additional Information

Being a part of the Conviva team gives you: We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k, tuition reimbursement, vacation, paid holidays, work-life balance, growth, a positive and fun culture and much more.

Scheduled Weekly Hours

40

Company info

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