Auditorium Manager

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New York, NY
Job Number:
JO-2302-2077
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Primary Function
The Auditorium Manager will be responsible for leading and supporting the technical production of broadcasts and events from our auditorium. The role requires strong technical understanding and practical experience operating event production systems, with experience in A/V and broadcast systems for both corporate events and live events.
You will be responsible for supporting events, meeting with clients and operation of hardware at the client facilities.
For our events, the goal is to provide a seamless technology experience to all attendees, as well as working to create a more efficient and reliable technical environment. In this role you’ll work with internal teams as well as external clients and vendor partners on a daily basis.
The ideal teammate will have 4-7 years’ experience in the live event production industry with a background in video and/or audio operation. You will take ownership of accurate setup and operational mastery of all video-related equipment and software, and help support troubleshooting and repair.
A successful candidate will need to work professionally with all production staff, and other departments to service technical support requests for events and broadcasts. Technicians are responsible for working with clients directly and indirectly, establishing proper processes, operation of services, and reporting of all issues.
Duties & Responsibilities
The Auditorium Manager will provide daily support for broadcast and auditorium facilities and respond to the various technical needs of meetings hosted in the facilities, including video conferencing, microphone setup, camera operation, projector equipment, room audio, room scheduling, presentation inputs, and various media sources.
Must be dress accordingly to the formal business setting during event support.
Collaborate closely with Video and Broadcast operations manager, various broadcast Producers and key stakeholders to understand event and/or Broadcast strategy to support execution.
Manage external vendors, suppliers and freelancers as needed
Work with clients/stakeholders who might not be technically minded in pre-production to explain the capabilities of the space and go over best practice to ensure the event is a success
Provide excellent customer service assistance to internal and external clients
Conduct pre-event planning, support event execution, administer a calendar of events.
Set up and test event AV equipment to ensure the operation of small to large-scale audiovisual systems for events and live broadcasts, and clearly report on all work through Engineering Team
As a technical resource provide an initial diagnosis for hardware and software technical problems
Monitor events and broadcast hardware as required, and provide analysis support
Work to encode & deliver postproduction assets to our on demand web based platform, using various desktop tools and software.
Identify opportunities and make recommendations for a better client experience
Maintains a positive relationship with all clients through effective communication.
Understand risk and manage event and broadcast accordingly.
Understands company processes and follows procedures and policies accurately.
Skills & Qualifications
Ability to work both independently and as part of team.
Experience managing day-to-day changes at every level of detail.
Excellent communication skills.
Strong background to maintain, support and prepare equipment for shows, broadcasts, and corporate events.
Ability to communicate clearly and concisely in the English language, both orally and in writing
Ability to listen and communicate clearly over a communication system radio / headset
Ability to work events above and beyond the normal working day, including limited evenings and weekends.
Strong organizational skills.
Strong ability to work under pressure in handling the functions of AV specialist roles for all sorts of events.
Creative in solving problems using state of the art technology and equipment.
Operational knowledge of video editing and encoding software would be beneficial, but not critical as training can be given.
Microsoft Office, Outlook, Word, PowerPoint, Excel
Adobe creative suite, Photoshop, Premiere Pro, After Effects, Media Encoder.
Experience working with the following hardware is helpful:
Yamaha CL or QL series desks;
DMX lighting desks;
AV Control systems,
Grass Valley Routers & Switchers,
Panasonic PTZ cameras & controllers,
Dante Controller,
Shure Wireless Workbench,
PlaybackPro,
RTS Comm systems,
Christie Spyder,
Projectors,
LED walls.
Education & Experience
High School Diploma required. Associate degree is preferred.
Minimum 4 years’ experience in Audio Visual or live broadcast environment
4 years of experience supporting live events and/or live broadcast
Experience with sound, AV, video, and lighting equipment
To Apply
Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser.
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**MEMBERS ONLY**SIGN UP NOW***. is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. **MEMBERS ONLY**SIGN UP NOW***. is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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