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Job Details

Client Development Manager - Healthcare amp Life Sciences Industry

Experience
8 yrs required

Location
San Francisco, CA, United States

Posted on
Dec 09, 2022

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Profile

Client Development Manager - Healthcare & Life Sciences Industry
The candidate will manage several client teams in the LSHC industry and support DCD in the management of large key client relationships and new client development in targeted geographies. Help to identify and implement strategies and tactics to improve client satisfaction, expand into new areas of service and grow client revenues. Together with client team partner leads, take responsibility for the development and execution of team client plans, including identifying the key objectives and supporting actions for the development of the relationship. Also, create and manage the annual client team budget. Organize and actively participate in regular client team meetings both as part of the smaller core client team with the CCL(s) and as part of the fuller client team, including creating agendas, and meeting minutes, and facilitating follow-up. Commission client research in support of specific pitches or to enhance the client team’s general overall knowledge of the client’s business. Regularly monitor news on a client and its market with an eye for opportunities to enhance the client team’s knowledge base, assist with cross-selling, develop value-added training, etc. Review monthly client financial reports and develop an analysis of key trends for the client team partner lead(s) and the broader client team. Coordinate existing/prospective client-wide RFPs and fee arrangements working with members of the Firm’s practice development and pricing teams. Maintain details of successful and unsuccessful cross-selling activities and share success stories and challenges with the Firm’s global business development team. Identify opportunities to conduct post-pitch debriefs, post-matter reviews, statesperson visits, and annual meetings with clients. Must be able to set goals and take responsibility for achieving them, establish credibility with partners, to bring to bear the right mix of confidence, tact, and persistence in working with the firm's lawyers around the world. Relentless accomplishment orientation: driven to, and energized by, getting things done through smart working practices. Track record at securing buy-in, support, and ownership of senior management: affecting change without direct authority. Getting work done through others: gets the most and best out of the people; sets and communicates goals; measures accomplishments, holds people accountable; gives practical, impartial feedback; ability to travel on a periodic basis as dictated by business needs. Should have a demonstrated track record of success, resulting in impact and achieving results within a partnership environment. Must have an executive-level presence, a high degree of poise and presence with the ability to interact effectively, build relationships with several different constituents, and the ability to influence action and achieve results. Should have Bachelor's degree. A Master of Business Administration degree (MBA) is a plus, but not required. Senior professional experience with a minimum of 8 years of experience in business development within a large professional services firm. Demonstrated knowledge of LSHC and private equity industries is a plus, not a requirement.

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