Engineer II Unified Communications

Profile

Overview
AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence and nearly 38 million members, AARP strengthens communities and advocates for what matters most to families: health security, financial stability and personal fulfillment. AARP also produces the nation's largest circulation publications: AARP The Magazine and AARP Bulletin.
The Engineer/Solutions Architect II is a core technical resource on a platform/capability team responsible for the architecture design, development, maintenance, administration, and continuous improvement of solutions in AARP's enterprise and business systems. This position is accountable for the technical components of the platform/capability strategy and lifecycle and will be expected to deliver incremental business value in an agile environment. The Engineer II must be a multi-faceted technologist able to build business-value based objectives and perform hands on development and configuration within AARP's technology ecosystem.
Responsibilities
Establishing the technical roadmap for the platform or capability strategy and lifecycle that considers value-based outcomes, costs to maintain, supportability, and performance.
Ensuring sound integration, data, security, and business architecture design throughout all stages within the platform or capability lifecycle.
Providing the rapid delivery and development of technical solutions that align with business and/or platform outcomes.
Providing technical leadership for internal and external audits, disaster recovery, ongoing operations, production support, third-party development or implementation services, contract negotiations, and business interactions related to platform or capability systems and services.
Troubleshooting and resolving technical issues related to platform or capability systems, solutions, and services.
Innovating and/or driving the continuous improvements of implementation methodology and technical service offerings based on customer/employee experiences or other enterprise objectives/outcomes.
Actively participating in a Community of Interest for engineers across all capability and platform teams to share information and strengthen understanding of business needs and technology-based business solutions.
Developing and maintaining deep technical knowledge and expertise related to domain area systems, solutions, services and applications.
Qualifications
Bachelor's degree or equivalent in Information Technology, Computer Science, Engineering or related field.
Microsoft 365 Teams Administrator and Microsoft 365 Fundamentals certifications required.
Microsoft 365 Enterprise Admin certification preferred.
3 years' experience integration experience including the use of APIs and automation.
10 years of IT experience with applied knowledge of telephony, communications, and collaboration solutions.
Experience in enterprise practices and standards, cloud technologies, and platform integration.
Technical or solution architecture experience with projects using Agile and other iterative approaches.
Flexible Work Arrangement (FWA)
AARP observes Mondays and Fridays as telecommuting workdays, except for essential functions. Telework and telecommuting can only be done within the United States and its territories.
Compensation and Benefits
AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition; tuition reimbursement; among others.
Equal Employment Opportunity
AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

Company info

Sign Up Now - MiamiCrossing.com