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Location
Louisville, KS, United States
Posted on
Sep 21, 2021
Profile
:,ActualValueFromSolar:null},{QuestionName:Job Description,AnswerValue:Tracks and reports all metrics (daily, weekly, monthly) and processing of B/BI Reports.Reviews Meter Reading errors on a micro level to ensure quality field audits are performed where required.Reviews of (daily) reported “no-reads” to determine if AMR meter is needed (access, safety, repeat consecutive estimate offenders).Monitors and tracks contractor field quality reports.Monitors, tracks and reports reader assignment changes.Develops business strategies from historical trend data for process improvements.Analyzes (slice u0026amp; dice) major metrics and benchmarking data to accurately compare our operations to other peer utilities.Stays current with existing system enhancements as well as future technology trends in Meter Reading.Recommends and develops future reporting tools from our current applications (i.e. FieldNet, BW/CCS, and Oracle,. Expectation: become the “resident expert” for these systems.Analyzes, understands and recommends changes for systems and workforce utilization efforts.Works with other analysts from other lines of business to determine the impact of decisions affecting the Customer Services line of business.Identifies, analyzes, compiles, and prepares data to complete monthly operational and statistical reports.Identifies, analyzes, compiles, and prepares data and recommends process improvements to meet or exceed operational and financial targets.Uses information to perform root-cause analysis, then formulates and submits recommendations for process improvements.Monitors policies and procedures to ensure departments operate in the most cost-effective and process-efficient manner possible.Develops custom reports from CCS, Fieldnet and Business Intelligence systems to satisfy management requests.Identifies out-of-pattern conditions; reports and escalates conditions to management when analysis dictates.Works with other departments where overlapping responsibilities occur to maintain overall Retail performance.Performs other duties as assigned.,VerityZone:jobdescription,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Requisition ID,AnswerValue:7185BR,VerityZone:autoreq,QuestionType:text,ActualValueFromSolar:null},{QuestionName:State,AnswerValue:Kentucky ,VerityZone:formtext31,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Physical Effort,AnswerValue:Primarily sitting with optional standing and/or walking.,VerityZone:formtext53,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Preferred Qualifications,AnswerValue:MBA. Previous experience performing in an analytical role preferred. Demonstrate proficiency and knowledge of various computer systems and database applications which retain Energy Delivery information and will be advanced user of MS Excel/Power Pivot, Word, Visio, PowerPoint and SharePoint as well as database management. Previous experience in a regulated environment utilizing SAP/CCS or transferable experience and skills preferred.,VerityZone:formtext55,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Work Conditions,AnswerValue:Normal office environment.,VerityZone:formtext52,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Required Education u0026 Experience,AnswerValue:Bachelor’s degree in Business or Engineering. A strong background in statistical, process and systems analysis in an operational environment and previous experience with a demonstrated ability to absorb information, apply conceptual skills to achieve practical solutions in a highly technical environment. Excellent verbal, written and interpersonal communications skills are required.,VerityZone:formtext56,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Address,AnswerValue:820 West Broadway,VerityZone:formtext41,QuestionType:text,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:Louisville,VerityZone:formtext42,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Job Function,AnswerValue:Business Operations Analysis ,VerityZone:formtext18,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Position Purpose,AnswerValue:This position is responsible for the development of business strategies to gain operational efficiencies for Meter Reading performance by analyzing systems and workforce utilization efforts. Responsibilities also include conducting analysis of major metrics and benchmarking data for comparison to other peer utilities to promote performance excellence.,VerityZone:formtext46,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:Louisville,VerityZone:formtext59,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:External Title,AnswerValue:Meter Reading Process Analyst I, II or Sr.,VerityZone:formtext62,QuestionType:text,ActualValueFromSolar:null}],GQId:3891,isGQResponsive:true,isActive:true,isSocialReferralJobRestricted:false,localeId:1033,AutoOptionalReqId:7185BR,Title:Meter Reading Process Analyst I, II or Sr.,JobSiteId:5362,Link:****{Responsive_AdvancedCSS: /** Columns */#N#@media only screen and (min-width: 768px) {#N# .mainInitialContainer .searchLCol {#N# width: 50%;#N# }#N# }#N# /** header */#N# .themed .pageHeader {#N# background: #fff;#N# display:block;#N# }#N# .themed .pageHeader img {#N# display:block;#N# }#N# @media only screen and (min-width: 768px) {#N# .pageHeader .primaryHeaderLogoWrapperLink {#N# float:left;#N# }#N# }#N# @media only screen and (max-width: 768px) {#N# .pageHeader .primaryHeaderLogoWrapperLink {#N# float:right;#N# padding-right: 20px;#N# }#N# }#N# #N# /** Nav Mobile button */#N# @media only screen and (max-width: 768px) {#N# .themed .pageHeader.bPhoneViewLinksVisible .threeLineIcon {#N# background:#272e35;#N# color: #fff;#N# }#N# .themed .threeLineIcon {#N# background:#fff;#N# color: #272e35;#N# border:1px solid #272e35;#N# padding: 0px !important;#N# line-height: 34px;#N# font-size: 19px;#N# align-items: center;#N# outline:0;#N# border-radius: 50px;#N# width: 36px;#N# text-align:center;#N# font-weight:bold;#N# margin-top: 7px;#N# margin-left: 10px;#N# }#N# .themed .threeLineIcon i.fa {#N# margin-right: -3px;#N# display:inline-block;#N# }#N# }#N# #N# /** Mobile Menu */#N# @media only screen and (max-width: 768px) {#N# #headerLinkContainer {#N# background: #272e35;#N# color: #fff;#N# margin:0px;#N# padding: 20px 0px; 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