Facilities Support Representative - Lufkin

Profile

Facilities Support Representative - Lufkin (PRN, nights, weekends)','Per Diem','Administrative/Clerical','Days','Days','0','0','Occasional','Occasional','TEXAS-LUFKIN-MEMORIAL HLTH SYS LUFKIN','','!*!Position Summary:
Performs clerical and customer service functions associated with the Facilities Management Department. Serves by receiving and greeting customers, and directing them appropriately; notifies company personnel of visitor arrival; Maintains security and telecommunications system.
Provides clerical support primarily to the Director of Facilities Management and Maintenance Supervisor, Construction Supervisor, Security Officer and the Safety Officer through organizing, scheduling and maintaining the various department responsibilities which include maintenance, safety, security, parking, pages, construction and transportation. Displays professional, safe conduct in all interactions. Maintains positive working relationships with staff, other departments, physicians and peers. Displays conduct in support of CHI St. Luke’s Health Memorial Mission & Vision.
 
Position Responsibilities:

Quality – completes work with accuracy and thoroughness.
Productivity – efficiently utilizes time in accomplishing work.
Customer Focus – lives organizational and departmental service standards.
Reliability – completes tasks assigned; follows up as needed.
Availability – meets attendance standards; is punctual; works when needed.
Decision Making – displays sound judgment; works with minimal supervision.  
Initiative – seeks out productive duties in absence of guidance; is a self-starter. 
Adheres to Policy – follows CHI St. Luke’s Memorial rules, policies, procedures and guidelines.  
Interpersonal Relationships – cooperates, communicates and works well with others.  
Professionalism – represents CHI St. Luke’s Memorial positively in actions and appearance.
Performs high level of customer service in greeting internal and external customers.
Assists the department director in scheduling appointments, screening phone calls, assisting vendors and keeping the Director abreast of any changes or problems.
Understands functions of various hospital departments in order to track down detail information on problems or work requests; communicates with departments.
Acts as a dispatcher receiving complaints; coordinates and routes work orders; schedules pick up and deliveries and receives messages.
Maintains files daily, weekly, monthly, quarterly and yearly building equipment and equipment preventative maintenance check sheets; assists in creating and revising forms as the situation demands.
Generates and maintains files on current construction within the hospital system; assigns construction numbers to all jobs so an accurate accounting can be kept.
Performs a number of accounting tasks to process all invoices for Facilities Management which include construction, maintenance, safety, transportation, Security and Biomed.
Schedules various meetings for the department.
Maintains safety records and safety files for hospital use, and to meet federal, state and local standards.
Coordinates and attends monthly department meetings.  Takes notes when needed.
Demonstrates good judgment in organizing files and information for easy access and analysis.
Assists in coordinating service contract work and maintains contract files.
Reviews all department employees’ time records; sends time reports to managers to review and submits time corrections to accounting.
Gives administration top priority in assisting them in gathering information and researching for special projects.
Works at maintaining good rapport and cooperative working relationship with all departments and fellow employees.','!*!Minimum Qualifications:




Education Level

Required: High School Diploma/GED
Preferred: Associate degree or some applicable college courses.


Licensure/Certification

None


Knowledge, Skills, and Abilities

Detail Oriented.
Proficient in use of computer & software (Microsoft Office: Outlook, Word, Excel, etc.).
Excellent record keeping/filing skills.
Strong interpersonal skills / ability to relate well to diverse groups.
Excellent Communication Skills.
Excellent Customer Service Skills.


Experience

One (1) year clerical experience (all aspects above)
One (1) year customer service experience
 ','We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.','1700000765','CHI Memorial','Facilities Support Representative - Lufkin (PRN, nights, weekends)

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