Senior Salesforce Administrator

Profile

Senior Salesforce Administrator
at **MEMBERS ONLY**SIGN UP NOW***.
Boston, MA
**MEMBERS ONLY**SIGN UP NOW***. empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the **MEMBERS ONLY**SIGN UP NOW***. Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.
Headquartered in the U.S., **MEMBERS ONLY**SIGN UP NOW***. has been named a top software company by The Software Report, rated a leader by the analyst community, and named a top place to work by the Boston Globe and the Boston Business Journal. We are **MEMBERS ONLY**SIGN UP NOW***.. We are building for the future and we want you to be a part of it!
Position Overview:
**MEMBERS ONLY**SIGN UP NOW***. is seeking a Senior Salesforce Administrator
to join the Enterprise Business Systems Team in the Information Technology department. We are currently re-implementing Salesforce to support our company’s growth and scalability.
As the Senior Salesforce Administrator you will:
Serve as a subject matter expert and systems administrator for Salesforce
Be responsible for the day-to-day configurations, support, maintenance and improvement of Salesforce
Contribute to the re-implementation process
Handle new and existing Salesforce integrations
Collaborate with functional leaders to maximize the ROI of the Salesforce platform by developing new business processes
Log, track, prioritize, handle and document issues, bugs, enhancement and feature requests in ticketing system
Minimum Qualifications:
5 years of experience working as a Salesforce Administrator
Salesforce Advanced Administrator Certification
Experience with CPQ and Partner Community (Service Cloud a plus but not required)
Understanding of products and price books
Experience supporting, designing, and developing Salesforce in an enterprise environment
Consistent track record of understanding sophisticated business requirements
Prior experience in implementing or re-implementing Sales Cloud Lightning
Experience integrating and configuring managed packages and API integrations such as Intacct, Gainsight, Docusign, Mavenlink, etc.
Ability to create test scripts for User Acceptance Testing (UAT) as new features are deployed
Understanding of deployment best practices, including documenting user acceptance tests/sign offs to ensure the quality of developed solutions prior to production deployment
Deep understanding of business processes as they relate to the Salesforce application
Comfortable with APEX code (our goal is to have minimal APEX used)
About You:
You are diligent, reliable, and able to work independently or as a member of a team. You are a self-starter who thrives in a fast-paced environment and dynamic work environment. You possess strong problem solving abilities, initiative, and the ability to thrive under pressure. Your communication and interpersonal skills are outstanding.
Perks and Benefits:
Compensation (competitive salary)
Health Benefits (Medical, Dental, Vision)
401(k)
Life & Disability Insurance
Unlimited Vacation Time
One time home office stipend
**MEMBERS ONLY**SIGN UP NOW***. is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.
Interested residents of Colorado may contact **** as it relates to regulation C.R.S. § 8-5-201. Information regarding benefits are linked
here

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