SDET II. Software Development Engineer in Test - II

Profile

SDET-II
Liveperson is an expert based culture, built on the drive and passion of smart people! Our business is growing and we are looking for people like you!
LivePerson is the global leader in conversational commerce solutions and we aim to make life easier by transforming how people communicate with brands. Our 18,000 customers, including leading brands like Citibank, HSBC, Orange, Virgin Atlantic, RBS, and Liberty Global, use our conversational commerce solutions to orchestrate humans and AI, at scale and create a convenient, deeply personal relationship — a conversational relationship — with their millions of consumers.
Over the next three years, our goal is to transform the 268 billion analog phone calls between a brand and its consumers to digital on the LiveEngage platform. By doing this, we enable consumers to get back time and experience a more connected relationship with the brand in which sales, service, marketing, branches, stores, and contact center’s become a unified experience. The successful candidate has an opportunity to join a highly outstanding team within a fast-paced and successful organization.
JOB DESCRIPTION:
What Will You Own?
We are looking for a Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality. QA engineer responsibilities include understanding system requirements, designing and implementing tests and in some cases debugging and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)
Review requirements, specifications and technical design documents to provide timely and meaningful feedback
Create detailed, comprehensive and well-structured test plans and test cases
Create System, Resiliency and Performance verification test plans and test cases
Estimate, prioritize, plan and coordinate testing activities
Design, develop and execute automation scripts using open source tools
Identify, record, document thoroughly and track bugs
Perform thorough regression testing when bugs are resolved
Develop and apply testing processes for new and existing products to meet client needs
Liaise with internal teams (e.g. developers and product managers) to identify system requirements
Monitor debugging process results
Investigate the causes of non-conforming software and train users to implement solutions
Track quality assurance metrics, like defect densities and open defect counts
Stay up-to-date with new testing tools and test strategies
What Do You Need for Success?
5 Years of experience
BS/MS degree in Computer Science, Engineering or a related subject
Proven work experience in software quality assurance
Good knowledge of software QA methodologies, tools and processes
Experience testing REST based API’s
Experience in UI automation (Selenium or Protractor) and API automation
Experience testing SPA and REST based API’s in micro-services based software
Experience in writing clear, concise and comprehensive test plans and test cases
Must have Programming skills in Javascript
and any programming language. i.e. Java or C# or Python or Go or Groovy
Experience writing Automation Framework
Experience is QA automation tools, frameworks and libraries
Hands-on experience with both white box and black box testing
Hands-on experience with automated testing tools and libraries
Experience working in an Agile/Scrum
development process
Experience with performance, resiliency and/or security testing is a plus
Experience working with Chaos Monkey, JMeter is a plus
Knowledge of CI/CD and experience working with Jenkins or similar tools.
You will thrive here if:
You can operate in a fast paced, dynamic environment
You can build partnerships that move our business forward
You build code that is simple, understandable, and clean
You see feedback or failure as motivation to learn and to grow
You believe data-driven decision making is the norm
You relate to our core principles (
link
) and want to work with Conversational AI experts
Why you’ll love working here:
LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category. We offer top tier tech & data science colleagues, along with opportunities to push your own limits. We embrace invention and experimentation. You’ll have great benefits, flexible time off, plus snacks and drinks to keep your mind fresh and stomach full. Most importantly, you’ll have an ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together.
At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. We are proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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