Engineering Manager - DB Ops

Profile

Because you belong at Twilio.
The Who, What, Why and Where
Twilio is growing rapidly and seeking an Engineering Manager to be a key member of the Database Operations team. You will be joining Twilio to help us support a team responsible for solutions that deliver critical database storage solutions that ensure Twilio is the leader in trusted communications. A successful candidate will be a self-starter, have a track record of leading teams that implement and operate database services effectively at high scale, embody a growth demeanor, and collaborate optimally across teams.
Who?
Twilio is looking for an Engineering Manager with experience in distributed systems at scale who lives the Twilio Magic. You should also have:
3 years of relevant work experience in an engineering management role
Experience with database storage technologies (e.g MySQL, PostgreSQL, AWS RDS, etc)
Experience building data services for Kubernetes is a plus
Instilled a DevOps culture within their teams, delivering operationally mature systems that are highly available, resilient, and maintainable
Proven experience leading inclusive teams, mentoring engineers, and guiding validated practices that help teams mature
Communication skills that demonstrate emotional intelligence and compassion to build trust, resolve conflicts, and provide feedback to your team
Strong product and architectural vision and a proven track record to collaborate, communicate, advocate, and execute on that vision
Ability to supervise the design and operation of sophisticated components and large-scale systems
Consistent record in unblocking teams and projects, delivering against product roadmaps
Ability to draw insights from data and clearly communicate them (verbal/written) to the partners and senior leadership as required
BA/BS in Computer Science, Engineering or related field
What?
As the Engineering Manager for Database Operations, you will live the Twilio Magic values:
RUTHLESSLY PRIORITIZE & DON’T SETTLE
: You will advance our database storage platform in the Email Platform Business Unit. You will forge the vision for defining and delivering highly scalable database services.
BE AN OWNER & BE BOLD
: You will partner with other engineering teams and partners in the Email Platform Business Unit to define and build solutions that maximize email deliverability and enhance product features to improve the overall customer experience.
BE INCLUSIVE & EMPOWER OTHERS
: You will cultivate the growth of an inclusive, hard-working team. You will be working closely with teams and partners across time zones. You will lead employee career development by providing coaching and mentoring to engineers while guiding senior contributors to maximize their potential. You will collaborate with employees on their objectives and provide a clear path for progression through personal development plans. Outside your team, you will champion communities of practice, and can be a thought leader to guide and mentor when needed.
NO SHENANIGANS
: Phenomenal engineering managers consistently display good judgment. They are intellectually honest, transparent, and work together with others by fostering an authentic, inclusive environment.
WEAR THE CUSTOMER’S SHOES
: Your team will ship great platform features that delight your customers. You will get to know your customers and walk in their shoes.
WRITE IT DOWN
: You will communicate effectively to executives, to your peers, and internally among your team. You will distill complex thoughts and concepts simply through concise written and verbal communication.
Why?
The Email Platform sends over 3 billion emails on behalf of our customers per day. We generate and process more than 24 billion database queries per day. Our services rely upon database solutions which are highly reliable, scale to support billions of transactions a day, and are fault tolerant. The Database Operations team is an integral part to the mission of providing meaningful and reliable database services for our customer facing applications.
Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed, and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation, and we want you and your ideas to thrive at Twilio.
Where?
We employ diverse talent from all over the world and we believe great work can be done anywhere. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.
About Us
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.
In accordance with applicable law, the following represents Twilio's reasonable estimate of the range of possible compensation for this role if hired in Colorado.
Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well.
Salary:
Denver/Boulder Metro:
$146,240.00 - $201,080.00
Rest of Colorado:
$127,960.00- $175,945.00
Additionally, this role is eligible to participate in Twilio's equity plan.
An overview of Twilio’s benefits offered is listed below:
Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars. At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:
Healthcare Insurance and Leave
Prescription Drug
Dental
Vision
Flexible Spending and Health Savings Accounts
Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one
Financial Benefits
Short and Long Term Disability Insurance
Life and Accidental Death & Dismemberment Insurance
401(k) Retirement Savings Plan with a match
Reimbursement Programs & Stipends
$65 per month work-from-home stipend
Up to $50 per month for wellness expenses and activities
Up to $30 per month to use towards books/eBooks

Company info

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