Zoho Desk Setup

Profile

Zoho Desk Setup
Setup ZohoDesk - One user setup - First Steps for ZohoOne Implementation - Looking for Zoho Experts
The visitor to pick the Ticket Type type while creating a ticket.
Sales
Support
Accounting
Tickets get assigned to users by using Auto-Assignment rules. Although there is only one user we still want rules to be used as it would help as and when new users are added.
On Ticket Submission Following should happen:
1) An Email notification to visitor informing that ticket has been created.
2) An Email notification to Outside user who is not on ZohoOne.
3) Email ID for notification to Outside user be driven based on Ticket Type and Domain Name
ZohoDesk customer portal with the above-given setup needs to be enabled on 3 different domains.
Outgoing notifications to have an email id and logos of the respective domain.
Skills:
CRM
, Zoho

Company info

Sign Up Now - MiamiCrossing.com