Siemens Healthineers Regional Service Manager - Northeast Multiple Locations

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Now’s our time to inspire the future of healthcare together. AtnSiemens Healthineers, we are passionate about enabling healthcare professionalsnto deliver high quality patient care, and to do so affordably. A leading globalnhealthcare company, Siemens Healthineers continues to strengthen our portfolionof medical imaging and laboratory diagnostics, while adding new offerings suchnas managed services, consulting, and healthcare IT services – as well asnfurther technologies in the growing market for therapeutic and molecularndiagnostics. Siemens Healthineers develops innovations that support betternpatient outcomes with greater efficiencies, giving providers the confidence,nthey need to meet the clinical, operational and financial challenges of anchanging healthcare landscape. Join our team now at Siemens Healthineers Pleasennote this salaried position is an after hours position.PositionnOverviewThenRegional Service Manager is responsible for managing the healthcare FieldnService business by directing, coordinating and leading the organization andnits activities to meet customer service expectations and financialnmetrics. ThenRegional Service Manager reports to the Zone Vice President of SiemensnHealthineers.nResponsibilitiesWork to maximize customer loyalty and satisfactionn Communicate the valuen proposition of Siemens service to customersn Obtaining service financialn goals through revenue attainment and effective cost containment.n Ensure compliance with FDAn Good Manufacturing Practicesn Meet annual RSM goals andn metrics as establishedn Hire, develop, train andn coach Customer Service Engineers (CSE’s)n Prioritize customer and businessn objectives to provide clear direction to CSE’n n Develop long term valuen based relationships with key accountsn Provide additionaln escalation support to resolve key account issuesn Develop proactive accountn plans to prevent or predict issuesn Provide continuesn communication across organization for key accountsn nRequirednKnowledge/Skills, Education, and Experiencen BS/BA in related discipline,n or advanced degree, where required, or equivalent combination of educationn and experience.n 8 years of successfuln experience in a directly related field and successful demonstration of Keyn Responsibilities and Knowledge as presented above.nn Excellentn organizational skillsn Superiorn communication skills (written and oral) and ability to effectivelyn communicate with stakeholders at many levels within the organizationnn Effectively presentn information to co-workers and employee groups, including upper management,n customers at various levels and public representativesn Ability to read, analyze andn translate into action financial profit and loss statements.n Professional level knowledgen on using analytical databases and complex excel workbooks and associatedn pivot tables.n Ability to read, analyze andn interpret common scientific and technical journals, financial reports andn legal documentsnn Abilityn to thrive as a member of a collaborative, cross-functional teamnn Competent knowledge of MSn Office applicationsnPreferrednKnowledge/Skills, Education, and Experiencen Past experience in managingn large remote employee-based territoryn Knowledge of the Diagnosticn Imaging Instruments or equivalent Diagnostic Imaging industryn experiencen Ability to articulate andn explain value of Service Agreement offeringsn Working knowledge of SAPn or experience with equivalent enterprise service software solutionn#LI-MM1nnOrganization: Siemens HealthineersCompany: **MEMBERS ONLY**SIGN UP NOW***..Experience Level: Experienced ProfessionalJob Type: Full-timeEqual Employment Opportunity StatementSiemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.EEO is the LawApplicants and employees are protected under Federal law from discrimination. To learn more, Click here.Pay Transparency Non-Discrimination ProvisionSiemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.California Privacy NoticeCalifornia residents have the right to receive additional notices about their personal information. To learn more, click here.,qualifications:UNAVAILABLE,responsibilities:UNAVAILABLE,skills:UNAVAILABLE,workHours:UNAVAILABLE,jobBenefits:UNAVAILABLE,datePosted:2020-04-24T00:00:00 0000,employmentType:UNAVAILABLE,educationRequirements:UNAVAILABLE,salaryCurrency:USD,baseSalary:{@type:MonetaryAmount,currency:USD,value:{@type:QuantitativeValue,value:0,minValue:0,maxValue:0,unitText:YEAR}},validThrough:2021-04-24T18:23:23.000Z,industry:UNAVAILABLE,hiringOrganization:{@type:Organization,name:Siemens,sameAs:****York,streetAddress:UNAVAILABLE,postalCode:10591,addressCountry:United States of America}},{@type:Place,address:{@type:PostalAddress,addressLocality:UNAVAILABLE,addressRegion:New York,streetAddress:UNAVAILABLE,postalCode:UNAVAILABLE,addressCountry:United States of America}},{@type:Place,address:{@type:PostalAddress,addressLocality:Iselin,addressRegion:New Jersey,streetAddress:UNAVAILABLE,postalCode:UNAVAILABLE,addressCountry:United States of America}}]}

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